Branch Operations Lead: Drive Sales & Service

The Sherwin-Williams Company; St. Louis (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and视

Flexible Spending Accounts (FSA)

Disability coverage

Retirement and saving benefits

Generous time-away program

Job summary

The Sherwin-Williams Company is seeking a Branch Operations Manager in a Sherwin-Williams floorcovering branch. You will work with the Branch Manager to organize, plan, and implement strategies across operations, including customer service, marketing, merchandising, inventory, finances, and safety.

You will help supervise and train staff and contact customers to generate sales leads. The position typically schedules 44 hours per week, with potential evenings and weekends.

Qualifications

• Must be at least eighteen (18) years old.
• Authorized to work without sponsorship in the employment country.
• Valid, unrestricted Driver's License.
• High School diploma or GED required.
• Lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Support business strategies to increase sales and profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products for effective recommendations.
• Build relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with safety and security policies.
• Maintain store condition and visual merchandising standards.
• Support staff training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with Store Manager for outside sales calls to grow market share.

Skills

Customer service

Sales

Leadership

Training

Bilingual (Spanish)

Education

High School diploma or GED

Associate's degree or higher in business/sales/marketing

Tools

CRM systems

Job description

The Sherwin-Williams Company is seeking a Branch Operations Manager in a Sherwin-Williams floorcovering branch. You will work with the Branch Manager to organize, plan, and implement strategies across operations, including customer service, marketing, merchandising, inventory, finances, and safety.

You will help supervise and train staff and contact customers to generate sales leads. The position typically schedules 44 hours per week, with potential evenings and weekends.