Branch Operations Lead: Customer Experience & Growth

Service Partners; Dallas (TX); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Base + Bonus & Benefit Package

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

AssuredExcellence®: low-cost health &药

Job summary

Service Partners in Dallas, TX is seeking a hands-on leader to manage customer relationships, operations, and team performance within our energy‑efficient insulation and building materials division.

You will drive service quality, oversee warehouse activities, and ensure safe, efficient delivery and support for local customers. A supervisory background and strong computer skills are essential for success in this role.

Qualifications

• Minimum of 18 years of age.
• Prior supervisory or management experience.
• Valid driver’s license if operating a vehicle for company purposes.
• Knowledgeable in construction or distribution industry.
• Proficient computer skills.
• Experience with OSHA requirements and DOT inspections.

Responsibilities

• First-class Customer Service to build relationships and retain current customers.
• Display leadership, professionalism and integrity at all times.
• Drive operational excellence and best practices to improve quality, safety, cost and service.
• Ensure timely and effective action on all sales lead opportunities.
• Assist with managing warehouse inventory, staff and deliveries.
• Perform any other duties as assigned.

Skills

Customer service

Leadership

Communication

Computer skills

Education

College degree preferred, but not required

Tools

OSHA compliance

DOT inspections

Job description

Service Partners in Dallas, TX is seeking a hands-on leader to manage customer relationships, operations, and team performance within our energy‑efficient insulation and building materials division.

You will drive service quality, oversee warehouse activities, and ensure safe, efficient delivery and support for local customers. A supervisory background and strong computer skills are essential for success in this role.