Branch Operations Lead - Assistant Manager I

Partners Bank; Waterboro (ME); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Generous compensation

Flexible work schedules

Job summary

Partners Bank is seeking an Assistant Branch Manager I to support daily branch operations, staff guidance, and sales activities in Maine. You will supervise tellers and customer service staff under the Market Manager and help maintain regulatory and policy compliance.

Candidates should have 3+ years in supervisory, sales and service roles within a financial institution, strong communication, and willingness to work on-site in a fast-growing community bank environment.

Qualifications

• Three or more years of supervisory, sales, service and operations experience in a financial institution.
• Proficient verbal and written communication.
• Proven strong customer sales, service and interpersonal skills.
• Ability to work independently as well as with a variety of people in a team environment.
• Adapt easily to change and handle multiple tasks.
• Excellent organizational, problem resolution and computer skills.
• Proven supervisory skills with the ability to motivate and direct others.
• Proficient knowledge of branch, teller and customer services processes, policies and operating procedures.

Responsibilities

• Manage overall daily branch operations and ensure staff’s ongoing compliance with the Bank’s operating procedures, policies and guidelines.
• Responsible for insuring branch cash audits and routine audit/security reports are completed and submitted on schedule.
• Oversee teller and customer service staffing schedules to ensure adequate coverage and efficient workflows.
• Coach, mentor and provide ongoing cross training of staff to build their skills and knowledge in various areas including operations, compliance, sales and service.
• Engage in sales activities to promote Partners Bank products and services to existing customers and prospects.
• Proficient in the sale, service and personal production of all deposit and consumer loan products and services.
• Participate in the preparation and delivery of employee performance evaluations and documentation.
• Provide input in the hiring of branch tellers and customer service staff, and employee disciplinary action plans.
• Capable of managing the branch temporarily in the Market Manager’s absence.
• Represent the bank at various community events and encourages staff participation.
• Perform additional duties as required.

Skills

Supervisory experience

Sales skills

Customer service

Communication skills

Organizational skills

Tools

Computer skills

Job description

Partners Bank is seeking an Assistant Branch Manager I to support daily branch operations, staff guidance, and sales activities in Maine. You will supervise tellers and customer service staff under the Market Manager and help maintain regulatory and policy compliance.

Candidates should have 3+ years in supervisory, sales and service roles within a financial institution, strong communication, and willingness to work on-site in a fast-growing community bank environment.