Branch Operations & Growth Leader

Hertz; McKinney (TX); On-site; USD 50,000 - 61,000; Full time

Job summary

Hertz is looking for a Branch Manager in McKinney, Texas to oversee branch operations and staff management. You will develop and implement strategies to maximize profitability while ensuring excellent customer service and employee relations.

The ideal candidate will have a high school diploma, management experience, and proficiency in technology. You will be responsible for coaching staff, resolving customer issues, and promoting the branch.

Qualifications

• High School Diploma or GED required.
• Previous management experience in a fast-paced environment.
• Experience in car rental, hospitality, or tourism a plus.
• Result orientation with demonstrated history of success.
• Demonstrated ability to direct and motivate teams.
• Proficiency in Technology.

Responsibilities

• Develop and assure compliance with the annual business plan.
• Direct and organize all reservations and pick-ups.
• Develop and implement location strategies.
• Handle customer service issues.
• Ensure a high level of customer service.
• Coach and empower staff.
• Attend/host outside sales meetings to promote the branch.
• Increase market penetration of the branch.
• Develop objectives aligned with corporate goals.
• Train, coach, and mentor all Branch staff.
• Conduct Monthly Business Reviews with staff.
• Maintain positive employee relations.
• Follow corporate policies and procedures.

Skills

Financial acumen

Customer service resolution

Excellent communication

Sales Management

Project Management

Highly organized

Time Management

Microsoft Office expertise

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Hertz is looking for a Branch Manager in McKinney, Texas to oversee branch operations and staff management. You will develop and implement strategies to maximize profitability while ensuring excellent customer service and employee relations.

The ideal candidate will have a high school diploma, management experience, and proficiency in technology. You will be responsible for coaching staff, resolving customer issues, and promoting the branch.