Branch Operations & Client Solutions Lead

Banner Bank; Bend, Northern (OR, KY); Hybrid; USD 68,770,000 - 91,693,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401k with match

Job summary

Banner Bank is seeking an Assistant Branch Manager in Bend, Oregon, to lead daily branch operations and motivate a teller team. You will coach staff, engage clients with solutions, and ensure smooth service delivery while maintaining strong compliance and risk controls.

The role requires 6+ years of retail banking experience and a supervisory background. It offers a comprehensive benefits package and a starting salary range reflective of local market norms.

Qualifications

• High School Diploma or GED required.
• 6+ years of retail banking experience required.
• Experience in supervision or management leading a project, process, or team required.
• Equivalent combination of education and experience considered.

Responsibilities

• Oversee daily financial transactions and branch operations.
• Lead teller staff coaching, development and client service.
• Ensure tasks are completed accurately and on time.
• Uphold policies to minimize risk and support audits.
• Engage clients with Banner Way conversations and tailored recommendations.
• Refer clients to partners when specialized expertise is needed.
• Resolve client account questions and issues promptly.
• Maintain knowledge of operations, compliance, and security standards.
• Act as manager in the Branch Manager's absence.

Skills

Retail banking experience

Team leadership

Customer service

Communication skills

Education

High School Diploma or GED

Tools

Banking systems

Job description

Banner Bank is seeking an Assistant Branch Manager in Bend, Oregon, to lead daily branch operations and motivate a teller team. You will coach staff, engage clients with solutions, and ensure smooth service delivery while maintaining strong compliance and risk controls.

The role requires 6+ years of retail banking experience and a supervisory background. It offers a comprehensive benefits package and a starting salary range reflective of local market norms.