Assistant Branch Manager — Bend: Member Growth & Ops

Northwest Community Credit Union, a division of TwinStar Credit Union; Bend (OR); On-site; USD 57,040 - 85,560; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Vacation & sick leave

Paid holidays

Self-care time

Volunteer time

Job summary

Northwest Community Credit Union, a division of TwinStar Credit Union, in Bend, OR, is seeking a Branch Manager or senior supervisor to oversee daily branch operations, lead a team, and deliver high‑quality member service. You will balance cash handling, referrals, and compliance while coaching staff to build relationships and grow deposits.

The role requires at least three years in retail financial services with leadership experience; full-time schedule Monday–Friday 8:45 am–5:45 pm; travel to

Qualifications

• Minimum three (3) years of experience in retail financial services, with past roles showing a progression of increasing responsibility including leadership/mentorship.

Responsibilities

• Oversee daily branch operations including cash handling, audits, and standard procedures.
• Lead and coach branch staff to deliver high-quality sales and service, building member relationships.
• Refer appropriate products and services after understanding member needs and maintaining compliance.

Skills

Retail banking

Leadership

Customer service

Job description

Northwest Community Credit Union, a division of TwinStar Credit Union, in Bend, OR, is seeking a Branch Manager or senior supervisor to oversee daily branch operations, lead a team, and deliver high‑quality member service. You will balance cash handling, referrals, and compliance while coaching staff to build relationships and grow deposits.

The role requires at least three years in retail financial services with leadership experience; full-time schedule Monday–Friday 8:45 am–5:45 pm; travel to