Branch Office - Operations Manager

Colonial Group; Montgomery (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

Tanknology, a United Uptime Services Company, is seeking an experienced Operations Manager for the Monthly Inspections Division. You will gain on-the-job training to understand fuel management and inspection procedures for facilities with above- and below-ground storage systems.

The role involves leading a team, managing safety, regional operations, staff development, and coordination with sales on growth and renewals, while ensuring regulatory compliance.

Responsibilities

• Establish business plans, develop marketplace opportunities, and oversee internal processes.
• Own safety within the national Inspections footprint and ensure policy adherence.
• Lead field service and office staff, and foster productive, open communication.
• Oversee hiring, retention, and headcount planning for inspections.
• Support customer contracts, renewals, and relationship management.

Job description

Operations Manager - Monthly Inspections Division

Tanknology, a United Uptime Services Company, a fast-growing leader in the petroleum services industry, is looking for an experienced, energetic, hardworking Operations Manager. You will receive on-the-job training to gain a comprehensive understanding of fuel management for facilities with above and below-ground storage systems. This role involves learning about the equipment, documentation, and procedures necessary for conducting inspections.

What You Will Do:

Responsibilities will include establishing business plans, developing marketplace opportunities, overseeing internal processes, and providing employee leadership in the achievement of common goals.

How You Will Do It:

• Own safety within assigned footprint acrossthe national Inspections business, ensure customer and organization policies and procedures are adhered to.
• Leads a team of field service personnel in a common direction aligned with the organizations core values.
• Provides leadership to the functions of field service personnel and office staff.
• Maintains positive employee relations and maximum productivity by fostering open communication throughout the region.
• Build a talent bench. Own the development and succession planning for all levels of leadership in the region.
• Own driving capacity of field service personnel headcount including hiring and retention.
• Own the operational relationship of Inspections customers to ensure customer satisfaction.
• Lead / participate in customer contract negotiation, leveraging corporate legal counsel, where needed.
• Participates in key customer visits / sales calls, lead operational reviews with the customer.
• Solution and problem-solving mindset to ensure customer issues are being addressed in region and beyond with applicable customers.
• Own the overall financial health of the Inspections business including decision making, balancing growth, and profitability.
• Own growth of the Inspections business. Partner with sales to identify growth areas and ensure delivery capability.
• Ownership of business renewals for the Inspections business.
• Leads forecasting process and monitors financial performance on a monthly basis against plans and forecasts.
• Attend and participate in corporate strategy meetings and initiatives.
• Stay current on state and local regulations that deal with UST/AST.
• Verify required testing and inspection procedures and time frames within federal, state, county and city regulations.
• Participation at industry events, including trade shows, conferences and committee meetings.
• Ensure there’s always capacity in the region to schedule inspectors, confirm dates and times with customers according to specifications
• Review test results as needed Notify customer and necessary agencies on failures Handle customer calls/emergencies

What we are looking for

• Builds trust and influence at every level, using facts and data to guide decisions.
• uggles competing priorities without dropping the ball.
• Stays calm and effective under pressure.Finds and fixes inefficiencies quickly to keep schedules moving.
• Communicates clearly, both in writing and in person, to tech base and customers alike.