Operations Manager

Tanknology Inc.; New Jersey; On-site; USD 75,000 - 100,000; Full time

Job summary

Tanknology Inc., based in New Jersey, is seeking an experienced Operations Manager to lead the Northeast operations. This role includes establishing business plans, overseeing internal processes, and ensuring adherence to safety policies. You will provide leadership to field service personnel while maintaining customer satisfaction and enhancing the financial health of the Northeast business.

Ideal candidates will have strong operational management skills, experience in the petroleum services industry, and the ability to navigate regulatory requirements effectively. This position offers a chance to drive growth and ensure compliance in a dynamic work environment.

Qualifications

• Experience in operations management within the petroleum services industry.
• Strong leadership skills to manage field service personnel.
• Understanding of federal, state, and local regulations related to fuel management.

Responsibilities

• Establish business plans and develop marketplace opportunities.
• Ensure safety and adherence to customer policies.
• Lead a team of field service personnel.

Job description

Tanknology, a United Uptime Services Company, a fast growing leader in the petroleum services industry, is looking for an experienced, energetic, hardworking Operations Manager. You will receive on-the-job training to gain a comprehensive understanding of fuel management for facilities with above and below-ground storage systems. This role involves learning about the equipment, documentation, and procedures necessary for conducting inspections.

What You Will Do

• Responsibilities will include establishing business plans, developing marketplace opportunities, overseeing internal processes, and providing employee leadership in the achievement of common goals.

How You Will Do It

• Own safety across the Northeast business, ensure customer and organization policies and procedures are adhered to.
• Leads a team of field service personnel in a common direction aligned with the organization ’ s core values.
• Provides leadership to the functions of field service personnel and office staff.
• Maintains positive employee relations and maximum productivity by fostering open communication throughout the region.
• Build a talent bench. Own the development and succession planning for all levels of leadership in the region.
• Own driving capacity of field service personnel headcount including hiring and retention
• Own the operational relationship of Northeast customers to ensure customer satisfaction
• Lead / participate in customer contract negotiation leveraging corporate legal counsel where needed
• Participates in key customer visits / sales calls, lead operational reviews with the customer
• Solution and problem-solving mindset to ensure customer issues are being addressed in region and beyond with applicable customers
• Responsible for the Northeast P&L and all related decisions impacting revenue and profit (i.e. staffing, expenditures, etc)
• Own the overall financial health of the Northeast business including decision making balancing growth and profitability
• Own growth of the Northeast business. Partner with sales to identify growth areas and ensure delivery capability.
• Ownership of business renewals for the Northeast business
• Leads forecasting process and monitors financial performance on a monthly basis against plans and forecasts.
• Approves estimates for new contracts with key assigned accounts
• Attend and participate in corporate strategy meetings and initiatives
• Stay current on state and local regulations that deal with UST/AST
• Verify required testing and inspection procedures and time frames within federal, state, county and city regulations
• Participation at industry events, including trade shows, conferences and committee meetings
• Ensure there’s always capacity in the region to schedule inspectors, confirm dates and times with customers according to specifications · Review test results as needed · Notify customer and necessary agencies on failures · Handle customer calls/emergencies

Tanknology is an EEO employer - M/F/Vets/Disabled