Branch Office Leader: Programs & Operations

State of South Carolina; South Carolina; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Vacation & sick leave

Holidays

Retirement plan

Employee Assistance Program

Job summary

SCDMV in Mt. Pleasant, SC is seeking an outgoing, dedicated Assistant Branch Supervisor II to lead a frontline team and manage daily office operations with a focus on exceptional customer service.

You will supervise staff, handle hiring and performance reviews, direct front-counter activities, administer CDL/driver tests, reconcile banking and cash, and ensure compliance with DMV policies. Relocation within 30 miles may be required to meet business needs while maintaining service excellence.

Qualifications

• Experience leading front-counter teams and handling branch operations.
• Knowledge of DMV policies, driver and vehicle services, and tests.
• Ability to train staff and manage HR processes including performance reviews.
• Proficiency with basic computer tools and security/compliance procedures.

Responsibilities

• Serves as manager-in-training to provide frontline leadership and ensure customer inquiries are handled professionally.
• Supervises hiring, performance appraisals and disciplinary actions; oversees HR requirements.
• Directs front-line operations, examiner utilization, and testing administration.
• Reconciles daily activity reports, cash, and banking deposits; ensures security of monies.
• Assists in handling CDL tests, driver/vehicle transactions, and customer inquiries.
• Maintains inventory, prepares reports, and supports office operations as needed.

Skills

Leadership

Customer service

Communication

Education

High school diploma

Tools

Microsoft Outlook

Excel

Word

Phoenix

Job description

SCDMV in Mt. Pleasant, SC is seeking an outgoing, dedicated Assistant Branch Supervisor II to lead a frontline team and manage daily office operations with a focus on exceptional customer service.

You will supervise staff, handle hiring and performance reviews, direct front-counter activities, administer CDL/driver tests, reconcile banking and cash, and ensure compliance with DMV policies. Relocation within 30 miles may be required to meet business needs while maintaining service excellence.