Branch Member Advocate: Training, Growth & Benefits

Qualstar Credit Union; Tacoma (WA); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Incentive bonuses

Career growth

Paid training

No Saturday shifts

Paid time off

401(k)

Job summary

Qualstar Credit Union in Tacoma, WA is seeking an enthusiastic Branch Member Advocate for our Tacoma branch. This entry-level role is ideal for people who enjoy working with others, are eager to learn, and want a career in financial services.

No banking experience is required; we provide training and support to get you started. As a member-facing team member, you will handle everyday transactions, assist with digital banking services, and answer questions, while building banking skills.

Qualifications

• Entry-level role; no banking experience required; training provided.
• Customer service and cash-handling experience preferred.
• Willingness to learn and ask thoughtful questions; takes pride in great service.

Responsibilities

• Create a Great Member Experience: assist with everyday transactions, account questions, service requests, and digital banking needs with friendly, accurate, and personalized service.
• Help Find the Right Solutions: explain product options and recommend solutions based on member needs.
• Build Your Banking Skills: learn cash handling, balance teller drawer, assist with digital banking, and use branch systems.

Skills

Customer service

Cash handling

Attention to detail

Numbers

Job description

Qualstar Credit Union in Tacoma, WA is seeking an enthusiastic Branch Member Advocate for our Tacoma branch. This entry-level role is ideal for people who enjoy working with others, are eager to learn, and want a career in financial services.

No banking experience is required; we provide training and support to get you started. As a member-facing team member, you will handle everyday transactions, assist with digital banking services, and answer questions, while building banking skills.