BRANCH MANAGER TRAINEE - E. WALNUT ST.

STAR Financial Group; Kokomo (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Affordable Medical/ Vision/ Dental

Flexible Dependent Care Account

Health Savings Account (with employer)

Prescription Drug Plan

Employee Wellness Initiatives

Health Management Reimbursement

Short Term/Long Term Disability

Life Insurance

Tuition Reimbursement

Competitive Pay and Bonus Program

401k (with employer match)

Generous Paid Time off

Job summary

STAR Financial Bank, a community bank in Indiana, is seeking a Branch Manager Trainee to oversee daily branch operations in the manager's absence. This role will ensure compliance with procedures, train staff, and drive branch performance.

The position emphasizes leadership, coaching, and cross-functional collaboration to meet sales, growth, and service goals while maintaining branch standards and customer focus.

Qualifications

• Bachelor's degree in Business Administration required.
• 2 years: Personal Banker experience.
• 2 years: supervisory/leadership experience in a branch operations capacity.

Responsibilities

• Manage daily branch operations and staff in the absence of the branch manager.
• Ensure adherence to operating procedures.
• Maintain knowledge of bank products, services, and procedures.
• Provide guidance and training to staff.
• Hire, coach, and conduct performance appraisals.
• Promote customer solutions and other delivery channels.
• Assist with branch scheduling and staffing to meet customer needs.
• Process consumer loans and support branch administration.
• Serve as liaison to Service Center and Branch Administration.

Education

Bachelor's degree in Business Administration

Job description

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicablefederal, state, and local laws. STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.

The Branch Manager Trainee position is included in a workplace model that does not allow remote work.

As a Branch Manager Trainee, the essential responsibilities include:

• Responsible for all daily operational functions of a branch location such as staff, security, audits, compliance, facilities maintenance and operational policies and procedures in the absence of the assigned branch manager.
• Ensures that operating procedures are followed.
• Maintains and updates knowledge relating to changes in Bank products, services and procedures while obtaining necessary management skills to manage a branch office and staff.
• Provides guidance and training to staff related to job expectations, problems, exceptions and adjustments while functioning as manager.
• Ensures that all employees are adequately trained and cross-trained in appropriate functions while functioning as manager.
• Responsible for appearance and operation of the physical branch location during assignment at an office.
• May participate in the hiring, and if necessary disciplinary action and dismissal, setting and monitoring annual and quarterly goals, coaching, career development, completing timely performance appraisals.
• Performs branch reviews, surprise cash counts, and safe deposit box audits as assigned by Branch Administration.
• Participates in the for inside sales coaching for a full service bank branch.
• Generates new business to assist in meeting or exceeding sales, growth and profitability goals.
• Assists with branch scheduling utilizing the designated staffing model to reduce inefficiencies and to meet the customer needs.
• Generates, completes, and closes consumer loans.
• Responsible for promoting and supporting Customer Solutions and other delivery channels.
• Serves as back up for Personal Banker I/II duties and/or phone customer sales inquires.
• Ensures that branch staff effectively matches customer’s needs by referring and selling the appropriate products, services, and lending options that will benefit the customer and enhance their banking relationship while assigned to a branch.
• Responsible for the orientation/mentoring of new team members.
• Serves as liaison to the Service Center and Branch Administration department.
• Confers with appropriate departments to resolve issues.
• Maintain activities in civic and/or social organizations.

Assignments or training sessions may be held at various locations, such as Marion, Fishers, and Fort Wayne.

In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including,

• Affordable Medical/ Vision/ Dental Coverage
• Flexible Dependent Care Account
• Health Savings Account (with employer contributions)
• Prescription Drug Plan
• Employee Wellness Initiatives (physical/mental/financial)
• Health Management Reimbursement Program
• Short Term/Long Term Disability
• Life Insurance
• Tuition Reimbursement
• Competitive Pay and Bonus Program
• 401k (with employer match)
• Generous Paid Time off including 11 1/2 holidays.

Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.

Qualifications

Education

Preferred

Bachelors or better in Business Administration.

Experience

Required

2 years:

Previous experience as a Personal Banker

Preferred

2 years:

Previous experience in a supervisory or leadership position.

2 years:

Previous experience in a branch operations capacity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.