Branch Manager: Tools & Equipment Sales Lead

Frank's Supply Company, Inc.; Los Alamos (NM); On-site; USD 55,000 - 85,000; Full time

Job summary

Frank's Supply Company, Inc. is seeking a qualified Branch Manager for our Los Alamos, NM location. The role oversees daily branch operations, including sales, warehousing, pricing, and customer relations, while upholding service excellence and company practices.

Responsibilities include budgeting, forecasts, vendor coordination, and staff supervision to maintain profitability and market share. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Strong computer skills and familiarity with standard business software.
• Excellent verbal communication and telephone etiquette for customer service.
• Probing questions and clear voice for effective interactions with customers and staff.
• Clear, professional language use and strong reading comprehension.
• Solid basic math skills for pricing, inventory and reporting.
• Technical competence to understand equipment, tools, and workflows.
• Positive attitude with good interpersonal skills and teamwork.
• High attention to detail and accuracy in records and processes.

Responsibilities

• Oversee day-to-day branch operations including sales, warehousing, pricing, and customer relations.
• Approve expenditures within budget and manage branch office procurement.
• Prepare budgets and sales forecasts for management.
• Handle customer complaints and service issues to maintain satisfaction.
• Ensure branch has inventory control, timely deliveries, and accurate records.
• Supervise branch staff, schedule time off, and ensure safety compliance.
• Coordinate with service, fleet, and purchasing teams for efficient operations.
• Drive continual improvement through training and performance standards.

Skills

Computer skills

Verbal communication

Telephone etiquette

Questioning skills

Voice clarity

Language use

Reading comprehension

Basic math

Technical competence

Attitude

Interpersonal skills

Attention to detail

Job description

Frank's Supply Company, Inc. is seeking a qualified Branch Manager for our Los Alamos, NM location. The role oversees daily branch operations, including sales, warehousing, pricing, and customer relations, while upholding service excellence and company practices.

Responsibilities include budgeting, forecasts, vendor coordination, and staff supervision to maintain profitability and market share. Strong leadership and communication skills are essential for success in this role.