Tools & Equipment Counter Sales & Rental Pro

Frank's Supply Company, Inc.; Santa Fe (NM); On-site; USD 19,000 - 28,000; Full time

Job summary

Frank's Supply Company in Los Alamos, NM is seeking a COUNTER SALES & RENTAL PERSON to assist customers with tool selection, pricing and promotions. You will help customers in-store and over the phone, processing orders and arranging rentals.

The role emphasizes excellent customer service, punctual attendance, and the ability to work with sales tools. Rental experience is a plus, and safety compliance is required.

Qualifications

• Experience in the sale of construction tools and equipment.
• Rental experience helpful.
• Proficient use of job support tools including computer, telephone, fax, e-mail, voice-mail, etc.
• Excellent customer service, communication and problem solving skills
• Good reading and comprehension skills
• Good attendance and punctuality

Responsibilities

• Sell and rent tools and equipment to customers, provide pricing and product application information, and inform customers of promotions.
• Take telephone orders, provide delivery information, handle special orders, will calls, non-stock items, and returned merchandise.
• Maintain good housekeeping in sales area, arrange displays and replenish stock.
• Handle back orders and warranty claims, process shipping orders.
• Attend sales meetings, company sponsored training programs.
• Adhere to all governmental, company and equipment related safety requirements.

Skills

Tools sales

Rental experience

Customer service

Communication

Problem solving

Attendance

Reading skills

Tools

Office software

Job description

Frank's Supply Company in Los Alamos, NM is seeking a COUNTER SALES & RENTAL PERSON to assist customers with tool selection, pricing and promotions. You will help customers in-store and over the phone, processing orders and arranging rentals.

The role emphasizes excellent customer service, punctual attendance, and the ability to work with sales tools. Rental experience is a plus, and safety compliance is required.