Branch Manager (Spv)

The-Bank-of-Missour; Columbia Township (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Personal paid time off

401K and Employee Stock Option Plan

Fitness reimbursement

Learning, development and growth

Job summary

The Bank of Missouri in Missouri is seeking a Branch Manager to drive sales and service excellence at the branch level. You will plan and facilitate sales meetings, coach staff, and oversee customer interactions to meet financial targets.

You will develop plans to call on accounts, promote products, and seek new business opportunities while ensuring risk control and audit integrity across branch operations. Experience in retail banking is preferred.

Qualifications

• Bachelor's degree or equivalent; 5–6 years related experience and/or training; or combination of education and experience.

Responsibilities

• Drive all aspects of sales and service processes at the branch.
• Develop and meet retail goals and sales targets for staff with accountability on referrals.
• Oversee customer service quality through direct interaction with customers and prospects.
• Coach staff to achieve assigned goals and provide motivation.
• Call on maturing accounts, referrals, and new prospects within the market area.
• Promote and sell retail banking products and solicit client referrals.
• Identify new business opportunities and perform outside sales when needed.
• Ensure audit integrity, risk management, and security of the branch.

Skills

Leadership

Sales driven

Customer service

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Working at The Bank of MissouriAt The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.About our CompanyStaying in business for more than 130 years is hard. Really hard. But, thanks to our great customers in the communities we serve and our entire team, we’ve grown from one bank, once known as The Bank of Perryville, to now 29 locations in 22 communities across Missouri.If you think about it, since 1891 when the bank was founded, we’ve endured many events: the Great Depression, two World Wars and the Financial Crisis of 2007-2008. We are a growing, $.2.8 billion institution with plans to further expand as opportunities present themselves. With our roots firmly planted in Perryville, Missouri, we continue to grow; evolving and expanding with our amazing team, customers and communities.Those principles are the reason we are still in business today: caring for people and communities is our foundation. With every financial decision we make, we bear those values in mind, every time. We are proud, but above all, very privileged to say, “We’ve been community banking since 1891.” We look forward to the bright future which lies ahead for the shareholders, employees, customers and communities served by The Bank of Missouri.Here are some of the great benefits you will enjoy as a member of our team:Competitive SalaryPersonal paid time off, as eligible401K and Employee Stock Option Plan, as eligibleFitness reimbursementLearning, development and growth opportunitiesAs a Branch Manager, you will:Drive all aspects of the Sales & Service processes. Participate in the development of retail goals and sales targets for self and staff and ensures accountability for staff sales and referral performance. Plan and facilitate sales meetings to discuss sales and referral results, product promotions, etc.Oversee the delivery of quality customer service at the branch through personal contact with customers and prospects.Assist customers with inquiries and information requests, and resolve concerns and issues relating to deposit and loan products and services offered.Provide motivation and coaching to staff to ensure that assigned goals are achieved.Develop and implement plans to include calling on maturing accounts, sales leads, referrals, new account follow-up, and other prospecting opportunities for the designated market area. Track results and follow up as appropriate.Proactively identify sales opportunities with an emphasis on establishing profitable client relationships. Promote, explain, and sell all retail banking products. Ask clients for referrals.Develop new business opportunities and may conduct outside sales calls. Analyze client base and competitive environment for the market area. Monitor, evaluate, and implement adjustments to programs to ensure achievement of goals.Authorize transactions in accordance with bank policy (e.g., deposits, withdrawals, check cashing, wire transfers, etc.). Address and resolve client concerns and inquiries. Ensure and is held accountable for the audit integrity, risk management, and security of the branch.Maintain thorough product knowledge of all retail products. Provide staff training to include product knowledge, sales, referrals, customer service, and policy and procedures.Oversee all special deposit-related functions of the Bank, including needs of large depositors and business clients.Responsible for ensuring retention of large withdrawals and account closures.Participate in, and encourage staff to participate in, community activities in the vicinity of the branch location to enhance public awareness of the bank and to leave a positive impression of the bank.Monitor the knowledge and skill levels of branch personnel to identify development and training needs. Participate with corporation training personnel in the development of training programs as needed.Responsible for overseeing maintenance of office building, grounds, equipment and fixtures.Conduct annual employee performance reviews creating accountability through performance measurement against objectives, using the review process to build motivation and commitment.Monitor, evaluate and implement adjustments to programs to ensure achievement of individual branch goals and overall region goals.Qualifications for Success:Bachelor's degree (B. A.) from four-year College or university; or five to six years related experience and/or training; or equivalent combination of education and experience.The Bank of Missouri is an Equal Opportunity Employer