Branch Manager & Mortgage Solutions Leader

PNC; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) match

Pension and stock plans

Educational assistance

Wellness program

Paid holidays

Vacation days

Job summary

PNC is seeking a Branch Leader to drive branch performance, revenue growth and exceptional customer loyalty through consultative client interactions. This in‑office role emphasizes an omni‑channel experience, collaboration with partners, and strong risk and people management.

Notary public eligibility may be required in the respective state. The successful candidate will coach a high‑performing team, onboard and develop staff, and ensure compliance with regulatory guidelines while delivering

Qualifications

• Experience or product knowledge required; university degree not required.
• No degree is acceptable with relevant experience and certifications as applicable.
• Background checks may be required by consumer financial regulations.
• Notary Public eligibility may be required in the applicable state.

Responsibilities

• Lead all aspects of branch performance.
• Drive revenue and customer loyalty through consultative client interactions and solutions.
• Create a differentiated omni‑channel customer experience.
• Collaborate with ecosystem partners.
• Manage risk and ensure compliance.
• Develop and coach a high‑performing branch team through onboarding and development.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results Oriented

Sales Management

Education

No Degree

Job description

PNC is seeking a Branch Leader to drive branch performance, revenue growth and exceptional customer loyalty through consultative client interactions. This in‑office role emphasizes an omni‑channel experience, collaboration with partners, and strong risk and people management.

Notary public eligibility may be required in the respective state. The successful candidate will coach a high‑performing team, onboard and develop staff, and ensure compliance with regulatory guidelines while delivering