Branch Manager - Macon

SourceLine; Macon (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

120 hours PTO after 30 days of employ

Company vehicle

Company laptop and phone

Monday–Friday, 7:00 AM–5:00 PM

Family-first company culture

Supportive work environment

Job summary

SourceLine is seeking a motivated Branch Manager to lead our Macon, GA location, overseeing parts and service operations and building a local customer base. You will work with technicians, sales, and leadership to grow the branch while maintaining safety and quality standards.

The ideal candidate has hands-on leadership experience in heavy equipment or related industries, a business mindset, and the ability to hire, train, and develop staff as the branch grows.

Qualifications

• Must have experience in branch management or a similar leadership role.
• Experience with heavy equipment or related industries is preferred.
• Strong understanding of parts, service, maintenance, and repair processes.
• Experience in leading or developing employees.
• Able to work with customers, technicians, sales, and leadership to grow the business.

Responsibilities

• Oversee daily parts and service operations for the Macon branch.
• Help establish the branch and build its local customer base.
• Lead, support, and develop branch employees.
• Coordinate with technicians and service personnel to keep work moving.
• Work with customers to understand their equipment and service needs.
• Identify opportunities to grow parts and service revenue.
• Partner with the sales team to support customer and business development efforts.
• Handle customer concerns and help resolve issues.
• Establish efficient processes and maintain a strong team culture.
• Monitor branch performance and communicate needs to leadership.
• Assist with hiring and onboarding as the branch grows.
• Lead by example and maintain a safe, professional environment.

Skills

Branch management

Team leadership

Operations management

Customer service

Communication

Problem solving

Time management

Sales collaboration

Education

High school diploma

Business/management education

Tools

CRM

Service management

Dealer management systems

Job description

Our client is looking for a motivated Branch Manager to help lead and grow their new location in Macon, GA. This is an exciting opportunity for someone with experience in heavy equipment, parts, service, or a related industry who wants to play a key role in building a growing branch from the ground up.

The Branch Manager will oversee the parts and service side of the branch while working closely with customers, technicians, sales, and company leadership. The ideal candidate will be hands-on, business-minded, and comfortable taking ownership of a growing operation.

What You'll Do

• Oversee daily parts and service operations for the Macon branch


• Help establish the branch and build its local customer base


• Lead, support, and develop branch employees


• Coordinate with technicians and service personnel to keep work moving efficiently


• Work with customers to understand their equipment and service needs


• Identify opportunities to grow parts and service revenue


• Partner with the sales team to support customer and business development efforts


• Handle customer concerns and help resolve issues


• Establish efficient processes and maintain a strong team culture


• Monitor branch performance and communicate key needs and opportunities to leadership


• Assist with hiring and onboarding as the branch grows


• Lead by example and maintain a safe, professional, and accountable work environment

Qualifications

• Experience in branch management, service management, parts management, or a similar leadership role


• Background in heavy equipment, construction equipment, agricultural equipment, industrial equipment, or a related industry preferred


• Strong understanding of equipment parts, service, maintenance, and repair


• Experience leading or developing employees


• Ability to work effectively with customers, technicians, sales, and leadership


• Strong business development and problem-solving skills


• Understanding of basic sales, budgeting, and branch operations


• Self-motivated with the ability to take ownership and make decisions independently


• Strong communication, organization, and time-management skills


• Comfortable working in an office, shop, and customer locations


• Valid driver's license and ability to travel throughout the local market


• High school diploma or equivalent required; additional education in business or management is a plus


• Experience with CRM, service management, dealer management, or similar software is a plus

Benefits & Perks

• Health insurance


• Vision insurance


• Dental insurance


• 120 hours of PTO after 30 days of employment


• Company vehicle


• Company laptop and phone


• Monday–Friday, 7:00 AM–5:00 PM schedule


• Family-first company culture


• Supportive work environment