Branch Manager

Industrial Tractor Parts; Memphis (TN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Holidays

Annual bonuses

Job summary

Industrial Tractor Parts is seeking a Branch Manager for our Memphis, TN location. This full‑time, on‑site leadership role focuses on driving sales growth, overseeing warehouse operations, and delivering exceptional customer service.

The ideal candidate is hands‑on, goal‑oriented, and capable of owning branch performance, team development, and customer satisfaction. You will lead sales efforts, nurture dealer relationships, manage inventory and logistics, and ensure a safe, efficient warehouse.

Qualifications

• 3–5 years of experience in sales, operations, or branch management, ideally in parts distribution or heavy equipment.
• Hands-on, results-driven leader with strong communication and decision-making abilities.
• Customer-focused with ability to build long-term relationships.
• Proficient in Microsoft Office; experience with ERP systems (NetSuite preferred).
• Must have knowledge of undercarriage parts.

Responsibilities

• Build and maintain strong customer and dealer relationships to drive sales growth and expand the branch’s market presence
• Oversee all daily operations, including order fulfillment, inventory accuracy, warehouse workflow, and logistics
• Ensure fast, professional, and reliable support for every customer, setting the standard for service excellence
• Lead, train, and develop the branch team, fostering accountability, productivity, and a high‑performance culture
• Maintain a clean, safe, and efficient warehouse and workspace, ensuring compliance with company standards
• Monitor branch performance, identify operational or sales gaps, and implement solutions to improve results
• Collaborate closely with company leadership to align on goals, execute initiatives, and support overall business growth

Skills

Leadership

Communication

Sales

Customer focus

Problem solving

Team development

Tools

NetSuite

Job description

Industrial Tractor Parts, a family-owned heavy equipment aftermarket parts distributor since 1956, is hiring a Branch Manager for our Memphis, TN location.

Role Description

We’re looking for a Branch Manager to lead our Memphis, TN location. This is a full-time, on-site leadership role responsible for driving sales growth, overseeing warehouse and operational activities, and ensuring every customer receives exceptional service. The ideal candidate is hands‑on, goal‑oriented, and thrives in a fast‑paced environment where they can take full ownership of branch performance, team development, and customer satisfaction.

As Branch Manager, you will set the standard for the branch, leading sales efforts, building strong dealer relationships, managing inventory and logistics, and ensuring warehouse operations are organized, efficient, and safe. You will mentor and develop your team, create a high‑performance culture, and execute company initiatives to expand the branch’s reach and revenue.

This role is ideal for someone who enjoys combining sales leadership, warehouse oversight, and operational management to deliver results and drive long‑term branch growth.

Key Responsibilities

• Build and maintain strong customer and dealer relationships to drive sales growth and expand the branch’s market presence
• Oversee all daily operations, including order fulfillment, inventory accuracy, warehouse workflow, and logistics
• Ensure fast, professional, and reliable support for every customer, setting the standard for service excellence
• Lead, train, and develop the branch team, fostering accountability, productivity, and a high‑performance culture
• Maintain a clean, safe, and efficient warehouse and workspace, ensuring compliance with company standards
• Monitor branch performance, identify operational or sales gaps, and implement solutions to improve results
• Collaborate closely with company leadership to align on goals, execute initiatives, and support overall business growth

Qualifications & Requirements

• 3–5 years of experience in sales, operations, or branch management, ideally in parts distribution or heavy equipment
• Proven leadership skills with a hands‑on, results‑driven approach
• Strong communication, organizational, and decision‑making abilities
• Customer‑focused mindset with the ability to build lasting relationships
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP systems (NetSuite preferred)
• Must have knowledge of undercarriage parts
• Competitive pay and annual bonuses based on performance
• 401(k) with company match
• Paid time off and holidays
• Training and professional development opportunities
• Supportive, team‑oriented work environment and more…

Additional Information

Some travel may be required for customer visits. This is a full‑time, on‑site position based in Memphis, TN.

Company Description

Industrial Tractor Parts (ITP) is a premier distributor of undercarriage parts for industrial tractors and heavy machinery across the U.S. Founded in 1956, we’ve delivered high‑quality products and reliable service for 70 years. We specialize in bulldozers, excavators, and track loaders, offering a comprehensive selection of track chains, sprockets, idlers, rollers, and more. Our expert team is committed to fast delivery, competitive pricing, and exceptional customer support.

Core Values

• Built on trust, proven in the field: We earn it through honesty, hard work, and follow‑through.
• Respect the crew: Customers, teammates, and suppliers are all treated the right way.
• Deliver on every commitment: If we say we’ll deliver, we deliver.
• Move with urgency, maintain high standards: We act fast, without cutting corners.