Branch Manager: Lead Operations, Growth & Team Excellence

Daikin Comfort; American Fork (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Daikin Comfort in American Fork, UT, is seeking a Branch Manager to lead daily operations, manage staffing, review hours and PTO in Kronos, and ensure branch objectives are met with accuracy and efficiency.

You will drive branch profitability, maintain inventory and CRM-based customer relationships, coach staff, conduct safety meetings, and collaborate with HR and credit teams to handle issues while upholding legal employment standards.

Qualifications

• Proven leadership experience managing a branch or large team.
• Experience with Kronos timekeeping and payroll processes.
• Strong customer relationship and stakeholder management.

Responsibilities

• Oversee day-to-day branch operations and staffing.
• Review hours, PTO, and audits to ensure compliance.
• Maintain branch sales, credits, and inventory accuracy.
• Coach staff, collaborate with HR on disciplinary actions.
• Drive profitability improvements and process improvements.
• Manage purchasing, payables, and warranty processing.
• Monitor P&L, safety, and facility maintenance.

Skills

Staff management

Kronos timekeeping

CRM systems

Leadership development

Safety leadership

Coaching and counseling

P&L awareness

Inventory management

Tools

Kronos

CRM software

Job description

Daikin Comfort in American Fork, UT, is seeking a Branch Manager to lead daily operations, manage staffing, review hours and PTO in Kronos, and ensure branch objectives are met with accuracy and efficiency.

You will drive branch profitability, maintain inventory and CRM-based customer relationships, coach staff, conduct safety meetings, and collaborate with HR and credit teams to handle issues while upholding legal employment standards.