Branch Manager: Lead Growth, Service & Team Excellence

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Branch Manager in Tampa to lead a customer-centric team, grow deposits and investments, and ensure strong risk controls. You will coach staff, foster a welcoming culture, and build community ties while delivering cutting-edge banking solutions.

Applicants should have 2+ years in Chase leadership roles, a high school diploma, and bilingual English/Spanish abilities. The position requires flexibility for branch hours, with travel for training as needed.

Qualifications

• Passion for creating exceptional experiences and setting the branch tone.
• Proven leadership with coaching and people development.
• Strong multitasking and priority-setting in a branch env.
• Thrives in fast-paced, evolving contexts with solid judgment.
• Delivers strong risk awareness and policy compliance.
• Able to educate and connect team, partners and clients with technology.
• 2+ years of management or Retail Banking leadership at Chase.
• High School Diploma or GED (or equivalent).
• Willing to work weekends and evenings.
• Bilingual in English and Spanish.

Responsibilities

• Motivate branch team by sharing a clear vision and embodying culture.
• Drive branch goals using Scorecard to grow deposits and investments.
• Prioritize client needs to build lasting relationships and trust.
• Coach and develop staff to boost morale and performance.
• Encourage ongoing learning to keep skills sharp in the industry.
• Build relationships with local businesses to strengthen presence.
• Maintain strong risk and control environment and policy adherence.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & control

Tech adoption

Communication

Bilingual (English/Spanish)

Education

High School Diploma

Job description

JPMorgan Chase & Co. seeks a Branch Manager in Tampa to lead a customer-centric team, grow deposits and investments, and ensure strong risk controls. You will coach staff, foster a welcoming culture, and build community ties while delivering cutting-edge banking solutions.

Applicants should have 2+ years in Chase leadership roles, a high school diploma, and bilingual English/Spanish abilities. The position requires flexibility for branch hours, with travel for training as needed.