Branch Manager: Lead Growth & High-Performing Team

PNC Financial Services Group, Inc.; Elsmere (KY); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Health benefits

Dental & vision coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager to lead all aspects of branch performance at the Elsmere location. The role focuses on driving revenue, enhancing customer loyalty, and delivering a differentiated experience across in-person and digital channels.

The position requires building and coaching a high-performing team, ensuring regulatory compliance, and collaborating with ecosystem partners to grow business. Notary Public status in the applicable state may be required.

Qualifications

• Typically requires 3+ years of related experience.
• No degree required if experience and certifications meet the role requirements.
• Notary Public in applicable state is a prerequisite or part of licensing requirements.

Responsibilities

• Responsible for leading all aspects of branch performance.
• Drives revenue and customer loyalty through consultative interactions and solutions.
• Creates a differentiated customer experience in an omni channel environment.
• Coaches and develops branch team members for high performance.
• Ensures risk management and regulatory compliance across operations.
• Leads talent development and onboarding to build a strong branch workforce.
• Collaborates with ecosystem partners to grow business and share of wallet.

Skills

Accountability

Banking

Customer Experience

People Management

Sales Management

Decision Making

Prioritization

Education

Notary Public

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager to lead all aspects of branch performance at the Elsmere location. The role focuses on driving revenue, enhancing customer loyalty, and delivering a differentiated experience across in-person and digital channels.

The position requires building and coaching a high-performing team, ensuring regulatory compliance, and collaborating with ecosystem partners to grow business. Notary Public status in the applicable state may be required.