Branch Leader: Drive Growth, Service & Compliance

PNC Financial Services Group, Inc.; Wilmington (DE); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid holidays

Job summary

PNC is seeking a Branch Manager for the Elsmere branch at 2203 Kirkwood Hwy, Wilmington, DE 19805. This in-office role leads branch performance, drives revenue, and delivers an omni-channel, customer-centric banking experience. Candidates should have 3+ years of relevant experience and the ability to coach a high-performing team.

Role emphasizes risk management, compliance, and talent development, with extensive benefits and a strong focus on inclusion and employee growth.

Qualifications

• Role requires knowledge, skills, and abilities for branch management.
• Typically requires 3+ years of related experience.
• In lieu of a degree, a combination of education, job-specific certification(s), and experience may be considered.
• Candidate may be subject to background checks and notary public capability may be required.

Responsibilities

• Lead all aspects of branch performance, driving revenue and customer loyalty.
• Utilize a branded sales process to achieve sales targets and customer loyalty.
• Coach and develop branch team and manage risk and compliance.
• Deliver a differentiated client experience across omni-channel environments.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC is seeking a Branch Manager for the Elsmere branch at 2203 Kirkwood Hwy, Wilmington, DE 19805. This in-office role leads branch performance, drives revenue, and delivers an omni-channel, customer-centric banking experience. Candidates should have 3+ years of relevant experience and the ability to coach a high-performing team.

Role emphasizes risk management, compliance, and talent development, with extensive benefits and a strong focus on inclusion and employee growth.