Branch Manager: Lead Growth & Guest-Focused Banking

Aumni; Brownsville (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a busy branch in the United States, driving exceptional client and employee experiences. You will manage deposits and investments growth, oversee operations, and coach the team to achieve outcomes while upholding risk controls and policy adherence.

The role requires strong leadership, a track record of coaching teams, and the ability to work branch hours including weekends and evenings in a fast-paced, customer-focused environment.

Qualifications

• Proven leadership delivering results in a retail banking environment.
• Strong focus on coaching and developing a high-performing team.
• Ability to drive deposits, investments, and branch growth while maintaining risk controls.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and celebrations of successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence and community engagement.

Skills

Leadership experience

Customer service

People development

Strategic planning

Risk & controls

Community engagement

Education

High school degree/GED or foreign equivalent

Job description

Chase is seeking a Branch Manager to lead a busy branch in the United States, driving exceptional client and employee experiences. You will manage deposits and investments growth, oversee operations, and coach the team to achieve outcomes while upholding risk controls and policy adherence.

The role requires strong leadership, a track record of coaching teams, and the ability to work branch hours including weekends and evenings in a fast-paced, customer-focused environment.