Branch Manager: Lead Growth & Customer Experience

INTERNATIONAL BANK OF COMMERCE; Roma (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Tuition Assistance Program

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE is seeking a Branch Manager in Roma, TX. In this role, you will focus on leading branch operations and ensuring customer satisfaction through effective management and employee development.

The ideal candidate should have strong communication skills and experience in customer service. A comprehensive benefits package is offered, including medical and retirement plans.

Qualifications

• High School diploma or GED equivalent required.
• Some college education preferred.
• Prior customer service experience preferred.

Responsibilities

• Maintain branch sales performance expectations.
• Assist in employee development.
• Provide excellent customer service.
• Organize presentations and call campaigns.
• Facilitate branch meetings.

Skills

Effective English verbal and written communication skills

Service oriented

Time Management

Critical thinking ability

Basic math skills

Social Perceptiveness

Education

High School diploma or GED equivalent

Some college, preferred

Tools

Microsoft Office

Job description

INTERNATIONAL BANK OF COMMERCE is seeking a Branch Manager in Roma, TX. In this role, you will focus on leading branch operations and ensuring customer satisfaction through effective management and employee development.

The ideal candidate should have strong communication skills and experience in customer service. A comprehensive benefits package is offered, including medical and retirement plans.