Branch Manager — Lead Growth & Customer Experience

INTERNATIONAL BANK OF COMMERCE; Aransas Pass (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Profit Sharing Program

Supplemental Benefit Programs such as:

Sick Leave

Vacation

Paid Holidays

Job summary

IBC Bank in Texas is seeking an in-office Branch Manager to lead day-to-day operations, drive sales, and ensure exceptional customer experiences in line with our We Do More philosophy.

You will develop staff, meet performance goals, manage teller and sales activities, and uphold compliance. This role emphasizes community involvement and delivering accurate, timely service at the branch.

Qualifications

• High School diploma or GED equivalent.
• Some college, preferred.
• Customer service working experience preferred.
• Must demonstrate ability to perform

Responsibilities

• Maintain branch sales performance expectations
• Assist in employee development through role plays and observation - implement IBC Mission
• Establish and meet individual goals
• Provide customer service
• Organize blitzing, presentations and call campaigns
• Maintain customer portfolio
• Provide branch numbers at manager meetings

Skills

Effective English

Customer service

Time management

Critical thinking

Team coaching

Education

High School diploma or GED

Some college, preferred

Tools

Microsoft Office

Job description

IBC Bank in Texas is seeking an in-office Branch Manager to lead day-to-day operations, drive sales, and ensure exceptional customer experiences in line with our We Do More philosophy.

You will develop staff, meet performance goals, manage teller and sales activities, and uphold compliance. This role emphasizes community involvement and delivering accurate, timely service at the branch.