Customer-Centric Branch Leader

INTERNATIONAL BANK OF COMMERCE; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Profit Sharing Program

Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE in Austin, Texas, is looking for a dedicated individual to provide exceptional customer service and meet sales performance expectations in a full-time, in-office position. The role emphasizes personal growth within the banking environment, supporting branch growth, and ensuring customer satisfaction.

Candidates should have a high school diploma or GED with some college experience preferred and must demonstrate effective communication and leadership skills. Benefits include a medical plan, 401k, and paid holidays.

Qualifications

• High School diploma or GED equivalent. Some college preferred.
• Customer service working experience preferred.

Responsibilities

• Maintain branch sales performance expectations.
• Provide excellent customer service.
• Assist in hiring and training processes.
• Facilitate branch meetings.

Skills

Effective English verbal and written communication skills

Computer literate with knowledge of Microsoft Office

Service oriented

Time management and organizational skills

Critical thinking ability

Leadership and coaching skills

Education

High School diploma or GED

Some college (preferred)

Job description

INTERNATIONAL BANK OF COMMERCE in Austin, Texas, is looking for a dedicated individual to provide exceptional customer service and meet sales performance expectations in a full-time, in-office position. The role emphasizes personal growth within the banking environment, supporting branch growth, and ensuring customer satisfaction.

Candidates should have a high school diploma or GED with some college experience preferred and must demonstrate effective communication and leadership skills. Benefits include a medical plan, 401k, and paid holidays.