Branch Manager: Lead, Grow & Elevate Customer Experience

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Davenport (IA); On-site; USD 90,000 - 120,000; Full time

Job summary

SouthState Bank in Davenport, IA seeks a Branch Manager 1 to lead the branch team, coordinate sales and service activities, and ensure compliant operations. The role focuses on maximizing revenue, profitability, and customer satisfaction while maintaining security and reducing losses.

You will hire, train, and supervise staff, set goals, coach performance, and participate in community business development. Strong leadership, communication, and problem solving are essential to build trusted

Qualifications

• Minimum of 2 years’ experience or more of prior banking which may include lending experience.
• Strong leadership, planning and organizational skills.
• Excellent writing skills and customer service orientation.

Responsibilities

• Tracks progress toward branch loan and deposit goals and initiates directives to accomplish these objectives.
• Develops branch projections and expectations in strategic planning to include sales goals.
• Supervises staff members in their daily performance of assigned tasks and decisions.
• Directs hiring, training, and retraining of branch staff and product knowledge.
• Conducts regular meetings with staff to discuss sales and campaigns, policies and procedures.

Skills

Leadership

Communication

Customer service

Education

High School Diploma

BA Degree

Tools

Banking software

Job description

SouthState Bank in Davenport, IA seeks a Branch Manager 1 to lead the branch team, coordinate sales and service activities, and ensure compliant operations. The role focuses on maximizing revenue, profitability, and customer satisfaction while maintaining security and reducing losses.

You will hire, train, and supervise staff, set goals, coach performance, and participate in community business development. Strong leadership, communication, and problem solving are essential to build trusted