Branch Manager: Lead, Coach & Grow Member Relationships

SRP Federal Credit Union; North Augusta (SC); Sur place; USD 53 000 - 65 000; Plein temps

Résumé du poste

SRP Federal Credit Union in North Augusta, SC, seeks a Branch Manager to lead the Walnut Lane Branch. You will plan and direct all branch activities, coach a motivated team, and ensure member needs are met with a full range of credit union products and services.

Responsibilities include selling and cross-selling services, managing branch operations, hiring and developing staff, and achieving annual sales and service goals while maintaining compliance and a positive community presence.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 7+ years of financial institution experience in branch operations and management.
• 4+ years of member/customer service experience, 3+ years in financial services.
• 3+ year of sales experience with a demonstrated achievement track record.
• Excellent communication and leadership abilities.

Responsabilités

• Sell and cross-sell Credit Union services to members using a member-benefits approach.
• Oversee branch operations and staff to ensure service quality and efficiency.
• Hire, train, coach, and evaluate branch personnel.
• Achieve annual sales and service goals set by senior management.
• Maintain branch audits with satisfactory ratings.

Connaissances

Leadership

Sales

Customer service

Communication

Team building

Adaptability

Formation

Bachelor’s degree

Experience in financial services

Description du poste

SRP Federal Credit Union in North Augusta, SC, seeks a Branch Manager to lead the Walnut Lane Branch. You will plan and direct all branch activities, coach a motivated team, and ensure member needs are met with a full range of credit union products and services.

Responsibilities include selling and cross-selling services, managing branch operations, hiring and developing staff, and achieving annual sales and service goals while maintaining compliance and a positive community presence.