Branch Manager: Lead a high-impact, member-focused team

Lafayette Federal Credit Union; Vienna (VA); Presencial; USD 74 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employer paid health insurance premium

Fully funded deductible

401k employer matching

Income protection with life insurance

Paid time off & holiday leave

Educational assistance

Commuter benefits program

Resumo da oferta

Lafayette Federal Credit Union in Vienna, VA is seeking a Branch Manager to lead a full-service branch and deliver outstanding member service. You will coach and develop staff, ensure policy adherence, and drive sales through cross-selling and new business development.

The role requires 3–5 years of progressive leadership experience, with a focus on coaching, customer service, and achieving ambitious sales goals.

Qualificações

• Three to five years of progressive experience leading and managing a full-service branch.
• Experience training, developing and hiring a motivated team.
• Strong ability to cross-sell products and services to members.
• Ability to generate new business and achieve sales goals with creativity.

Responsabilidades

• Lead and develop a professional branch team to deliver excellent member service.
• Coach staff and ensure adherence to policies and procedures.
• Drive cross-selling and new business development to meet sales goals.
• Provide responsive, accurate information and friendly support to members.

Conhecimentos

Team leadership

Coaching & development

Customer service

Cross-selling

Business development

Descrição da oferta de emprego

Lafayette Federal Credit Union in Vienna, VA is seeking a Branch Manager to lead a full-service branch and deliver outstanding member service. You will coach and develop staff, ensure policy adherence, and drive sales through cross-selling and new business development.

The role requires 3–5 years of progressive leadership experience, with a focus on coaching, customer service, and achieving ambitious sales goals.