Branch Manager – Landscape Maintenance

Gothic Landscape; Palo Alto (CA); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Healthcare benefits

401k match

Paid holidays

Paid vacation & sick leave

Company car

Phone & laptop

Training & certifications

Career advancement

Fast-paced environment

Work-life balance

Growth culture

Job summary

Gothic Landscape in Palo Alto, CA, seeks an experienced Branch Manager to lead our Palo Alto operation and drive quality client retention, growth, and profitability while overseeing daily branch operations and a high-performing team.

The role requires a BA/BS, at least 5 years in landscaping and 3 years in leadership. You will coach staff, manage budgets, build client relationships, and promote from within. We offer healthcare, retirement match, holidays, and growth opportunities.

Qualifications

• Bachelor's degree in a four-year college or university is highly preferred.
• Minimum of 5 years of landscape industry experience.
• Minimum of 3 years of leadership or management experience.
• Proven ability to lead coach develop and motivate high performing teams.
• Strong organizational and time management skills.
• Extensive experience in client relationship management and problem resolution.
• Demonstrated ability to manage multiple priorities while maintaining high standards of quality and customer service.
• Strong business acumen with an understanding of branch operations budgets profitability and growth.

Responsibilities

• Lead the Palo Alto branch in achieving its overall objectives for quality client retention growth and profitability.
• Ensure the operations team has the people equipment resources and detailed budgets necessary to perform successfully.
• Personally inspect jobs to evaluate quality identify opportunities for improvement and ensure operational plans are being effectively executed.
• Lead branch team building training coaching and employee development initiatives.
• Build strong relationships with clients through regular communication meetings industry events and customer satisfaction initiatives.
• Ensure customer concerns and reasonable requests are addressed quickly professionally and effectively.
• Communicate company goals and departmental objectives throughout the branch and ensure teams are aligned and working together.
• Develop strong bench strength within field and management teams to support current operations and future growth.
• Identify and develop internal talent with promotion from within preferred whenever possible.
• Partner closely with the Business Developer to identify new opportunities and drive market growth.
• Develop and execute appropriate annual monthly and weekly business plans for branch operations.
• Hold teams accountable for achieving operational financial customer service and employee development goals.

Skills

Leadership & team development

Client relationship management

Budgeting & financial acumen

Strategic planning

Operations management

Education

Bachelor's degree (BA/BS)

Job description

Branch Manager Palo Alto CA

Cultivate Your Potential with a Great Career at Gothic Landscape At Gothic Landscape we are committed to delivering extraordinary customer service and building authentic relationships not only with our clients but with our teams With ingenuity vision and dedication we transform landscapes into places where people play work and live As the largest family owned and operated landscaping company in the nation we never forget why we do what we do and who makes it all possible Together we create something unique that continues to grow year after year

The Opportunity

We are seeking an experienced Branch Manager to lead our Palo Alto CA branch This is a key leadership position responsible for the overall success of the branch including quality client retention team development business growth operational performance and profitability At Gothic an effective leader is someone who demonstrates integrity drive endurance and enthusiasm Building high performing teams with strong moral and ethical character and consistently doing what is right for our clients and employees are essential qualities of a successful Gothic leader

What Youll Do

• Lead the Palo Alto branch in achieving its overall objectives for quality client retention growth and profitability
• Ensure the operations team has the people equipment resources and detailed budgets necessary to perform successfully
• Personally inspect jobs to evaluate quality identify opportunities for improvement and ensure operational plans are being effectively executed
• Lead branch team building training coaching and employee development initiatives
• Build strong relationships with clients through regular communication meetings industry events and customer satisfaction initiatives
• Ensure customer concerns and reasonable requests are addressed quickly professionally and effectively
• Communicate company goals and departmental objectives throughout the branch and ensure teams are aligned and working together
• Develop strong bench strength within field and management teams to support current operations and future growth
• Identify and develop internal talent with promotion from within preferred whenever possible
• Partner closely with the Business Developer to identify new opportunities and drive market growth
• Develop and execute appropriate annual monthly and weekly business plans for branch operations
• Hold teams accountable for achieving operational financial customer service and employee development goals

Are You the Right Fit

We are looking for a leader who is passionate about people customer service operational excellence and growing a successful business

Qualifications and experience

• Bachelors degree BA or BS from a four year college or university is highly preferred
• Minimum of 5 years of landscape industry experience
• Minimum of 3 years of leadership or management experience
• Proven ability to lead coach develop and motivate high performing teams
• Strong organizational and time management skills
• Extensive experience in client relationship management and problem resolution
• Demonstrated ability to manage multiple priorities while maintaining high standards of quality and customer service
• Strong business acumen with an understanding of branch operations budgets profitability and growth

Compensation

120000155000 base salary per year Specific compensation may vary based on skills and experience Additional year end annual bonus potential based on branch and individual performance

Perks & Benefits

• Comprehensive healthcare benefits
• 401k match program
• 9 paid holidays
• Paid vacation and sick leave
• Company paid take home vehicle
• Company paid cell phone and laptop
• Paid training and professional certifications
• Career advancement opportunities
• Fast paced collaborative working environment
• Strong work life balance
• A culture that fosters growth inspires longevity and rewards mutual loyalty

Grow With Gothic Landscape At Gothic Landscape we believe your success is our success We invest in our people develop leaders from within and provide opportunities to build a rewarding long term career The only thing missing is YOU