Branch Manager - Industrial

Endries; Kentucky; On-site; USD 60,000 - 75,000; Full time

Job summary

Endries is seeking a Branch Manager in Sheffield Lake, OH. This hands-on role requires support for customer satisfaction and management of local personnel. Responsibilities include leveraging the VMI system, directing teams, and ensuring profitable management of accounts. Applicants should have an associate degree in Business and strong customer service skills. The position covers teams in both Ohio and Kentucky, promoting a healthy work environment and aiming for long-term stability.

Qualifications

• Proven experience in customer service and the ability to build strong relationships.
• Experience in managing and directing personnel.
• Ability to lift 30-40 lbs as needed.

Responsibilities

• Support customers' production facilities via Endries VMI system.
• Manage and direct local Endries personnel.
• Ensure customer satisfaction and profitability of designated accounts.

Skills

Excellent Customer Service and communication skills

Problem-solving and decision-making skills

Ability to organize and prioritize work

Experience in the Fastener Industry

Education

Associate degree in Business or equivalent educational experience

Business classes or equivalent

Job description

Location: 5301 Evergreen Pkwy, Sheffield Village, OH 44054, USA

Endries International, Inc., a leading distributor of fasteners and other class "c" commodities as well as a provider of Vendor Managed Inventory (VMI) solutions for original equipment manufacturers (OEM's) worldwide, is currently looking for a Branch Manager in Sheffield Lake, OH. This is a “Hands On” position at local customer sites and will cover three teams across Ohio and Kentucky.

Essential Functions

• Support Customers production facilities via Endries VMI system and local Endries stockroom personnel.
• Hands on position working with customer contacts on a daily basis, while managing and directing local Endries personnel.
• Support Customer Satisfaction and profitable management of designated accounts for long-term stability, while maintaining pricing to maximize profitability.
• Review appropriate reports and records to ensure bin management system is properly maintained. Physically assist local Endries personnel as needed to operate VMI system.
• Assist in training new associates.

Supervisory Functions

• Utilize the company Performance Evaluation procedure or Corrective Action Policy to ensure team members meet/perform job expectations and work towards achieving future goals or improvement plans
• Provide a healthy job environment to promote employee satisfaction and thereby decrease opportunity for turnover.

Education/Training Required

• Associate degree in Business, or equivalent educational experience
• Business classes or equivalent

Experience/Skills Required

• Excellent Customer Service and communication skills
• Experience in the Fastener Industry a plus/Product Knowledge/application
• Ability to organize and prioritize work
• Problem-solving and decision-making skills
• Ability to lift 30-40 lbs as needed to assist with VMI stocking programs

At Endries International, our vision is to achieve uncommon results, together. We are innovators leveraging technology to deliver exceptional value to our customers. Our associates make a difference by passionately providing reliable, innovative, and efficient supply chain solutions through deeply rooted relationships. Endries International is a rapidly growing global fastener distribution company headquartered in Brillion, Wisconsin. Learn more: www.endries.com

Endries International isan equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.