Branch Manager II: Operations & Growth Leader

Ritchie Bros. Auctioneers, Inc.; Commerce City (CO); On-site; USD 80,000 - 120,000; Full time

Job summary

Ritchie Bros. Auctioneers, Inc. in Colorado is seeking a Branch Manager to drive the financial performance and daily operations of an assigned auction branch.

You will lead, mentor and develop staff, oversee onboarding and ensure profitability, sales and customer service targets are met. You will coordinate branch planning, monitor positions, implement efficient procedures, and uphold safety and a strong customer focus.

Qualifications

• 3–4 years' experience in branch operations or management.
• Strong operations background and leadership experience.
• Excellent customer relations and multi-level staff management.
• Knowledge of employment laws and personnel practices.

Responsibilities

• Responsible for overall performance and operation of assigned auction branch locations; managing planning process.
• Monitor and maintain current branch/ service center positions.
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Develop and implement new methods of internal procedures to improve efficiencies.
• Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels.
• Successfully market the branch/service center within the approved expense budget.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required.
• Support and handle all personnel issues, including hiring and terminating employees.
• Develop business and branch growth.
• Update the area/regional manager regarding the profit and loss operating results of the branch.
• Responsible for the overall safety and security of all branch personnel and company assets.
• Provide oversight and direction to the employees in the operating unit per the organization's policies and procedures.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization
• Perform other duties as assigned

Skills

Operations leadership

Customer relations

Staff development

Travel readiness

Job description

Ritchie Bros. Auctioneers, Inc. in Colorado is seeking a Branch Manager to drive the financial performance and daily operations of an assigned auction branch.

You will lead, mentor and develop staff, oversee onboarding and ensure profitability, sales and customer service targets are met. You will coordinate branch planning, monitor positions, implement efficient procedures, and uphold safety and a strong customer focus.