Branch Manager II

OneAZ Credit Union; Tempe (AZ); On-site; USD 84,000 - 105,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Floating holidays

Personal days

Vacation days

Sick time

Job summary

OneAZ Credit Union is seeking a Branch Manager II in Tempe to lead daily branch operations, coaching staff and delivering exceptional member service. This role reports to Branch Management and drives sales, risk management and community outreach at the Tempe branch.

The candidate will oversee cash flow, loans, and product education while ensuring regulatory compliance and achieving branch goals. A minimum of 2 years supervisory experience in a financial setting is required.

Qualifications

• High School Diploma or General Educational Development (GED) required.
• Associate’s Degree or Bachelor’s Degree preferred.
• Five to ten (5-10) years of sales, customer service, or client-facing experience required.
• Minimum of two (2) years supervisory/management experience.
• Leadership experience within a financial institution required.
• Experience with policy and procedure compliance and management.
• OR equivalent combination of education and experience.
• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Target hiring range $84,149.19 - $105,186.49 (Depending on experience and prior to any incentives this position is eligible for)

Responsibilities

• Oversees cash flow and financial instruments per policy.
• Assesses risk of transactions by branch personnel.
• Directs and monitors credit and loan-related activities.
• Directs establishment services like delinquent accounts, loans, or savings.
• Establishes asset custody procedures and branch goals.
• Educates and sells Credit Union products to members.
• Conducts community outreach to promote brand and relationships.
• Leads branch team: interviewing, hiring, training, and performance reviews.
• Collects data to analyze branch financial status.
• Compiles and reports financial data to regulators and management.
• Prepares annual budgets and staffing plans.
• Examines and processes loan applications.
• Works with members to resolve issues and concerns.
• Collaborates with internal business partners like Mortgage/Wealth officers.
• Adheres to all policies, standards, and compliance rules.

Skills

Sales experience

Customer service

Client-facing experience

Supervisory experience

Leadership in finance

Policy compliance

Education

High School Diploma or GED

Associate’s or Bachelor’s degree preferred

Job description

840 E Southern Ave., Suite 101, Tempe, AZ 85282

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

You’reimpactful, compassionate, and fearless,ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you,let’sbuild something great together.

What You’ll Do

This position will be located at our Tempe Branch: 840 E Southern Ave, Suite 101, Tempe, AZ 85282

The Branch Manager II manages daily operations, sales, and member service of the full-service Credit Union branch. The Branch Manager II coaches, develops, and empowers Assistant Branch Manager and branch associates, while exceeding member expectations, managing risk, and supporting organizational growth.

• Oversees the flow of cash and financial instruments in accordance with Credit Union policies and procedures.
• Assesses risk of all financial transactions executed by branch personnel.
• Directs, coordinates, and monitors activities to implement Credit Union’s policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, and consumer credit loans.
• Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Establishes procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.Develops branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
• Educates, promotes, and sells various Credit Union products and services to members.
• Conducts community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
• Leads branch team of associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Collects data to analyze the present and future financial status of the branch.
• Compiles and reports financial data as required by Credit Union and government regulations.
• Prepares reports needed to satisfy tax requirements. Prepares financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
• Prepares and monitors annual budgets and staffing and facility needs.
• Examines, evaluates, and processes loan applications.
• Works directly with members to resolve issues and concerns.
• Establishes and maintains contact with banking-related industries such as insurance, real estate, and securities.
• Collaborates with internal business partners, including Business Development Officers, Commercial Loan Officers, Wealth Advisors, and Mortgage Loan Officers.
• This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
• Complies with all policies and standards.
• Position grades could fluctuate based on market value.

What You Bring

• High School Diploma or General Educational Development (GED) required.
• Associate’s Degree or Bachelor’s Degree preferred.
• Five to ten (5-10) years of sales, customer service, or client-facing experience required.
• Minimum of two (2) years supervisory/management experience.
• Leadership experience within a financial institution required.
• Experience with policy and procedure compliance and management.
• OR equivalent combination of education and experience.
• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Target hiring range $84,149.19 - $105,186.49 (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ,we’renot just a credit union;we’rea financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bankfor new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS). Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in OneAZ Credit Union’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.