Branch Manager — Home Care Operations Leader

Family Resource Home Care; Oregon; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

11 Paid Holidays

Comprehensive Insurance

Company-Paid Life Insurance

401(k) Plan

Health Savings Account

Employee Assistance Program

Work Equipment

Ongoing Development

Bonus Program

Operations Academy Training

Job summary

Family Resource Home Care is seeking a Branch Manager for the Portland East office to lead daily operations, supervise staff, and ensure exceptional client care.

You will liaison with HQ, manage billing and payroll audits, uphold compliance with state and federal rules, and drive 24/7 operations with occasional client home visits and marketing collaboration. Strong people skills are essential.

Qualifications

• Education: Degree in a healthcare-related field or Experience: 2 years of management experience in a healthcare field.
• Skills: Strong customer service, communication, problem-solving, and attention to detail.
• Technical Proficiency: Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Supervise and develop branch staff to ensure top performance.
• Coordinate billing, payroll audits, and HQ communications.
• Ensure compliance with state and federal regulations.
• Conduct client assessments, care planning, and supervision.
• Assist staffing supervisors with caregiver scheduling.
• Perform regular quality audits and maintain documentation.
• Drive customer satisfaction among clients and employees.
• Align marketing initiatives with branch capacity and goals.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Education

Healthcare-related degree

2 years healthcare management experience

Tools

Microsoft Office

Job description

Family Resource Home Care is seeking a Branch Manager for the Portland East office to lead daily operations, supervise staff, and ensure exceptional client care.

You will liaison with HQ, manage billing and payroll audits, uphold compliance with state and federal rules, and drive 24/7 operations with occasional client home visits and marketing collaboration. Strong people skills are essential.