Branch Manager: Growth, Service & Team Leadership

Citizens Bank; Troy (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Citizens Bank seeks a Branch Manager in Troy, MI, responsible for leading branch performance and ensuring exceptional customer experiences. Your role involves nurturing relationships with clients, coaching staff for excellent sales performance, and being an ambassador for the bank within the community. You will leverage your leadership and sales management experience to exceed branch goals and enhance customer loyalty. A High School diploma is required along with substantial sales management experience in a retail banking environment.

Qualifications

• 4 years sales management experience in Retail or Branch Banking.
• Record of driving sales excellence and customer satisfaction.
• Proven ability to coach and develop team members.

Responsibilities

• Lead branch performance and sales growth.
• Create and sustain a customer-centric culture.
• Connect with the local community to build customer relationships.

Skills

Leadership experience

Sales management

Customer service

Community engagement

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

Citizens Bank seeks a Branch Manager in Troy, MI, responsible for leading branch performance and ensuring exceptional customer experiences. Your role involves nurturing relationships with clients, coaching staff for excellent sales performance, and being an ambassador for the bank within the community. You will leverage your leadership and sales management experience to exceed branch goals and enhance customer loyalty. A High School diploma is required along with substantial sales management experience in a retail banking environment.