Branch Manager: Growth & Operations Lead

Work at County; Appleton (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

County Materials in Appleton, WI, is seeking a Branch Manager L&M to lead branch operations and drive financial performance, sales growth, and exceptional customer service. You will oversee inventory, safety, staffing, and process improvements while partnering with regional leadership to execute business strategies.

The role requires strong leadership, budgeting, and teamwork skills, with a focus on developing a high-performing, safety-conscious team in a fast-paced environment.

Qualifications

• Associate or bachelor’s degree in business, operations, management, or a related field preferred.
• Two or more years of progressively responsible experience in branch operations, sales, distribution, retail, construction materials, or related field preferred.
• Minimum of two years of supervisory or management experience with responsibility for employee selection, coaching, performance management, and corrective action.
• Demonstrated ability to manage financial results, budgets, operational goals, and performance metrics.
• Strong leadership and coaching skills with the ability to build an accountable, customer-focused team.
• Sound judgment and problem-solving ability with timely business and personnel decisions.
• Excellent verbal and written communication, interpersonal, and organizational skills.
• Ability to establish priorities and manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Lead all aspects of branch operations including sales, customer service, inventory, logistics, staffing, safety, and facility appearance.
• Own the financial performance of the branch by developing and executing plans to achieve revenue, profitability, expense and growth goals.
• Establish branch goals, monitor KPIs, identify gaps, and implement corrective actions.
• Partner with Regional Sales Team to develop customer relationships and achieve branch sales targets.
• Deliver best-in-class customer experience by resolving concerns and maintaining service standards.
• Plan staffing needs and work with Talent Acquisition to recruit and retain qualified team members.
• Coach and develop employees through feedback, performance management, and succession planning.
• Foster a collaborative, inclusive work environment reflecting company values.

Skills

Leadership

Operations Management

Budgeting

Inventory Management

Equipment Operation

Planning & Organizing

Communication

Teamwork

Safety Mindedness

Education

Bachelor's/Associate degree in business/related field

Tools

Microsoft Office

Forklift certification

Skid-steer certification

Job description

County Materials in Appleton, WI, is seeking a Branch Manager L&M to lead branch operations and drive financial performance, sales growth, and exceptional customer service. You will oversee inventory, safety, staffing, and process improvements while partnering with regional leadership to execute business strategies.

The role requires strong leadership, budgeting, and teamwork skills, with a focus on developing a high-performing, safety-conscious team in a fast-paced environment.