Branch Manager: Growth & Customer Experience Leader

JPMorgan Chase & Co.; Odessa (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Odessa, TX, seeks a Branch Manager who will lead deposits and investments, manage operations, and coach a team to deliver exceptional service.

This role requires building client relationships, driving branch performance, and maintaining a compliant, customer‑centric environment. The Branch Manager will champion a welcoming culture, supervise staff, and collaborate with specialists to meet clients’ financial needs while supporting the community.

Qualifications

• Must demonstrate leadership and the ability to motivate a branch team.
• Proven coaching skills with track record of developing staff.
• Strong multitasking and prioritization to manage branch operations.

Responsibilities

• Lead the branch team to deliver attentive, welcoming service and achieve goals.
• Grow deposits and investments while ensuring strong risk controls and compliance.

Skills

Leadership

Coaching

Multitasking

Decision-making

Risk management

Customer service

Tech adoption

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Odessa, TX, seeks a Branch Manager who will lead deposits and investments, manage operations, and coach a team to deliver exceptional service.

This role requires building client relationships, driving branch performance, and maintaining a compliant, customer‑centric environment. The Branch Manager will champion a welcoming culture, supervise staff, and collaborate with specialists to meet clients’ financial needs while supporting the community.