Branch Manager, Growth & Customer Experience

PNC; Humble (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Business Center Branch Manager in Humble, TX to lead branch growth, client acquisition, and relationship management. You will mentor a team, drive sales, and ensure regulatory compliance while delivering an exceptional customer experience across in-person and digital channels.

The role emphasizes leadership, operational excellence, risk mitigation, and people development in a fast-paced retail banking environment.

Qualifications

• Accountability and risk-aware decision making.
• Customer-focused banking knowledge and advisory skills.
• Strong leadership and people-management capabilities.

Responsibilities

• Lead branch performance and growth initiatives through planning and execution.
• Coach a high-performing team and manage cross-functional partnerships.
• Resolve issues and enhance omni-channel customer experiences.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

Bachelor

Job description

PNC is seeking a Business Center Branch Manager in Humble, TX to lead branch growth, client acquisition, and relationship management. You will mentor a team, drive sales, and ensure regulatory compliance while delivering an exceptional customer experience across in-person and digital channels.

The role emphasizes leadership, operational excellence, risk mitigation, and people development in a fast-paced retail banking environment.