Branch Manager - Growth, Coaching & Customer Experience

JPMorganChase; Kenner (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorganChase in Baton Rouge/Kenner, LA is seeking a Branch Manager to lead daily operations, grow deposits and investments, and coach a high-performing team. The role emphasizes embedding the brand values and delivering exceptional client experiences within a community-focused footprint.

The candidate should have 2+ years of management or Chase leadership experience, a high school diploma or GED, and flexibility to work weekends and evenings.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Strategic planning

Risk management

Customer service

Education

High School Diploma or GED

College degree preferred

Tools

None

Job description

JPMorganChase in Baton Rouge/Kenner, LA is seeking a Branch Manager to lead daily operations, grow deposits and investments, and coach a high-performing team. The role emphasizes embedding the brand values and delivering exceptional client experiences within a community-focused footprint.

The candidate should have 2+ years of management or Chase leadership experience, a high school diploma or GED, and flexibility to work weekends and evenings.