Branch Manager: Drive Growth & Service Excellence

AttainFinance

Dalton (GA)

On-site

USD 53,000 - 80,000

Full time

7 days ago

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Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Job summary

Heights Finance in Dalton, GA is seeking a Branch Manager to lead daily operations, deliver exceptional service, and drive branch growth in a competitive consumer finance market. As a dynamic, results-oriented leader, you will oversee loan processes, manage delinquency, coach your team, and build lasting customer relationships.

This full-time role offers a 53k–80k base salary, standard hours, and comprehensive benefits.

Qualifications

Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.
Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
Educational Background: High School diploma; associate or bachelor’s degree is a plus.
Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
Address Delinquency: Proactively manage delinquent accounts with urgency.
Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
Develop Your Team: You're not just a manager—you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do.
Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.