Branch Manager: Drive Growth, Lead, and Develop Team

Heights Finance Corporation; Dalton (GA); On-site; USD 53,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

401K with match

Tuition Reimbursement

Leadership Programs

Monthly Bonus

Employee Assistance

Job summary

Heights Finance in Dalton, GA is seeking a Branch Manager to lead daily operations, grow the branch, and develop a high-performing team. You will oversee loan processes, maintain compliance, and drive customer satisfaction in a bustling consumer finance environment.

The role requires 1–2 years of leadership experience, a focus on results, and the ability to manage relationships with customers and staff. Full-time position with a comprehensive benefits package.

Qualifications

• Demonstrated leadership/management experience (1–2 years).
• Ability to mentor and coach staff and drive growth.
• Experience guiding clients through processes and delivering service excellence.
• Commitment to career development and continuous learning.
• Strong customer service orientation and relationship-building.

Responsibilities

• Drive Branch Growth by executing marketing plans and building relationships.
• Lead loan processing and ensure compliance while delivering service excellence.
• Address delinquency proactively and manage accounts with urgency.
• Be a hands-on leader; set standards for customer service and sales.
• Develop your team; coach, mentor, and foster a culture of excellence.
• Manage performance through evaluations and collaboration with Talent Acquisition.
• Ensure efficient operations, including scheduling, payroll, and expenses.

Skills

Leadership

Career development

Customer guidance

Team support

Community impact

Education

Industry experience

Education

High School diploma

Associate or Bachelor’s degree a plus

Job description

Heights Finance in Dalton, GA is seeking a Branch Manager to lead daily operations, grow the branch, and develop a high-performing team. You will oversee loan processes, maintain compliance, and drive customer satisfaction in a bustling consumer finance environment.

The role requires 1–2 years of leadership experience, a focus on results, and the ability to manage relationships with customers and staff. Full-time position with a comprehensive benefits package.