Branch Manager (Bilingual Cantonese and Mandarin Language Preferred)

WaFd Bank; Seattle (WA); On-site; USD 80,000 - 104,000; Full time

Benefits offered by this job

Health insurance

Stock options

Bonus programs

401(k) plan

Paid time off

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank in Seattle is seeking a Branch Manager (bilingual Cantonese and Mandarin preferred) to lead a high-performing team, drive growth, and expand client relationships. The role focuses on small business development, deposits, loans, and cross-selling while ensuring regulatory compliance and outstanding customer service.

You will coach staff, meet production goals, and uphold WaFd Bank's values of integrity, teamwork, ownership, and service.

Qualifications

• Bachelor's degree in finance or related field or equivalent experience.
• 5+ years in banking with 2–3 years in a supervisory or managerial role.
• Proven success in small business development, deposit/loan growth, and cross-selling.
• Strong knowledge of banking regulations, compliance, and operational procedures.
• Excellent organizational, analytical, communication, and interpersonal skills.
• Must have valid driver's license and ability to be bonded.

Responsibilities

• Lead branch performance, growth and success; drive business development and sales, esp. with small businesses.
• Grow deposits, originate loans, and expand client relationships through cross-selling.
• Lead, coach and develop a high-performing team to achieve growth goals and exceptional service.
• Ensure compliance with regulatory and operational standards.

Skills

People leadership

Small business growth

Customer service

Cross-selling

Regulatory compliance

Microsoft Office

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Digital banking tools

Job description

Branch Manager (Bilingual Cantonese and Mandarin Language Preferred)

Location: US-WA-Seattle

Organizational: International

Address: 601 S Jackson St

City: Seattle

State/Province: WA

Department ID: 2026-5045

Category: Retail Banking

Position Type: Full Time

Salary: USD $80,170.00 - USD $103,695.00 per year

Job Summary

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Branch Manager.

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

The Branch Manager is a dynamic, results-oriented leader responsible for the overall performance, growth and success of a WaFd branch. This high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. The Branch Manager is responsible to lead, coach and develop a high-performing team to achieve growth goals, deliver outstanding customer service, and ensures compliance with regulatory and operational standards.

Branch Managers must:

• Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
• Conduct themselves in accordance with company ethics standards at all times.
• Demonstrate professionalism in all communication and consistently be kind.
• Meet performance metrics and production goals.
• Coach, motivate, mentor and provide feedback to staff.
• Ensure a consistently high level of customer satisfaction through excellent service.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Perform other responsibilities as assigned.

Qualifications

• Bachelor's degree or equivalent experience in finance, business, or a related field.
• 5+ years in banking, with at least 2-3 years in a supervisory or managerial role; prior sales or client relations experience, preferred.
• Proven success in small business development, deposit/loan growth, and cross-selling.
• Strong knowledge of banking regulations, compliance, and operational procedures.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), keyboarding, and digital banking tools.
• Excellent organizational, analytical, communication, and interpersonal skills.
• Must have valid driver's license and ability to be bonded.

Benefits

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• 401(k) plan
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

EEO Statement

We are committed to Equal Employment Opportunity and Aff We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO Policy Statement - WaFd Bank

California Consumer Privacy Act 2026

Requisition Post Information

Posted Date: 8/19/2026