Branch Manager

WaFd Bank; Caldwell (ID); On-site; USD 63,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Stock options

Bonus programs

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Job summary

WaFd Bank is seeking a Branch Manager in Idaho to lead a high-performing team, drive business development, and grow deposits and loans while maintaining excellent customer service. The role emphasizes cross-selling and regulatory compliance with Bank Secrecy Act and OFAC guidelines.

The manager will coach staff, meet performance metrics, and ensure branch profitability within WaFd Bank's values and standards.

Qualifications

• Bachelor’s degree or equivalent in finance, business, or related field.

Responsibilities

• Lead, coach and develop a high-performing branch team to achieve growth goals and superior customer service.

Skills

Organizational skills

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree or equivalent in finance, business, or related field

Tools

Microsoft Office

Job description

Min

USD $63,000.00/Yr.

Max

USD $83,300.00/Yr.

Job Summary

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Branch Manager.

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

The Branch Manager is a dynamic, results-oriented leader responsible for the overall performance, growth and success of a WaFd branch. This high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. The Branch Manager is responsible to lead, coach and develop a high-performing team to achieve growth goals, deliver outstanding customer service, and ensures compliance with regulatory and operational standards.

Branch Managers must:

• Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
• Conduct themselves in accordance with company ethics standards at all times.
• Demonstrate professionalism in all communication and consistently be kind.
• Meet performance metrics and production goals.
• Coach, motivate, mentor and provide feedback to staff.
• Ensure a consistently high level of customer satisfaction through excellent service.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Perform other responsibilities as assigned.

Qualifications

• Bachelor’s degree or equivalent experience in finance, business, or a related field.
• 5+ years in banking, with at least 2-3 years in a supervisory or managerial role; prior sales or client relations experience, preferred.
• Proven success in small business development, deposit/loan growth, and cross-selling.
• Strong knowledge of banking regulations, compliance, and operational procedures.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), keyboarding, and digital banking tools.
• Excellent organizational, analytical, communication, and interpersonal skills.
• Must have valid driver’s license and ability to be bonded.

Benefits

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• 401(k) plan
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

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Requisition Post Information* : Posted Date

8/1/2026