Assistant Branch Manager

WaFd Bank; Anacortes (WA); On-site; USD 45,185,000 - 84,860,000; Full time

Benefits offered by this job

Health insurance

Stock options

Bonus programs

401(k) plan

Paid time off

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, drive sales performance, and deliver exceptional customer service. The role includes staff leadership, ensuring compliance, and helping to achieve branch goals while maintaining a welcoming banking environment.

Key duties include building product knowledge, pursuing new business relationships, making community calls, promoting digital channels, and supporting profitability and shareholder value.

Qualifications

• Five years minimum experience in a financial institution.
• Strong math skills, 10-key and keyboarding, and proficiency with Microsoft Office tools (Excel, Word, Teams, PowerBI, Outlook).
• Excellent organizational and analytical skills; superior written and oral communication.
• Valid driver’s license, reliable transportation, and adequate insurance coverage.

Responsibilities

• Assist Branch Manager in daily branch operations and achieving branch goals.
• Lead staff in the absence of Branch Manager and ensure customer service excellence.
• Develop relationships with clients and proactively seek new business opportunities.
• Promote digital and self-service options to clients and expand customer base.

Skills

Math skills

Organizational skills

Analytical skills

Written and verbal communication

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

PowerBI

Outlook

Job description

Min

USD $25.96/Hr.

Max

USD $37.54/Hr.

Job Summary

The Assistant Branch Manager supports the Branch Manager in overseeing daily branch operations, driving sales performance, and delivering exceptional customer service. This role assists with staff leadership, operational compliance, and achievement of branch goals while helping to create a welcoming, efficient banking environment. The Assistant Branch Manager acts as a key point of support for branch staff and clients and serves as a leader in the absence of the Branch Manager.

A successful Assistant Branch Manager must:

• Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
• Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders.
• Make out-of-office calls to businesses, community organizations, and referral sources as assigned by Leadership.
• Introduce and demonstrate digital and self-service options to clients.
• Develop strategies to help expand small business and consumer client base.
• Communicate clearly with staff and clients verbally, over the phone, and via video chat.
• Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.
• Support branch leadership in meeting branch production goals.
• Ensure high level of customer satisfaction through the delivery of excellent service.
• Acquire and apply skills in preparation for advancement to a branch manager position.
• Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications

Education/Skills/Training:

• High school diploma or approved equivalent; five years minimum experience in a financial institution; strong math skills, 10-key and keyboarding, standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook. In addition, well developed smart phone and digital channel skills. Must have excellent organizational and analytical skills and superior written and oral communication skills. Must have valid driver’s license, satisfactory transportation, and adequate insurance coverage.

Experience:

• Prior banking experience, including previous work in sales or client relations. Preference is given to candidates who have three (3) or more years’ experience as a Personal Banker or branch supervisory role.

Benefits

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• 401(k) plan
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

EEO Statement

We are committed to Equal Employment Opportunity and Affi… If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO Policy Statement - WaFd Bank

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California Consumer Privacy Act 2026

Requisition Post Information* : Posted Date

8/14/2026