Branch Manager

AVI Foodsystems; Whitner (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacations and holidays

Immense training and growth

Job summary

AVI Foodsystems is looking for an energetic Branch Manager to lead a busy vending operation in Whitner, KY. You will oversee the branch team, drive client relationships, and ensure service excellence while aligning with AVI’s standards.

The role requires 3–5 years in management, strong communication, and a hands-on leadership style. You’ll develop financial plans, coordinate with headquarters, and promote growth through community engagement.

Qualifications

• 3–5 years of experience in a management role.
• Exceptional communication skills, both verbal and written.
• Customer service oriented with a hands-on leadership style.

Responsibilities

• Maintain superior client relationships through visits and service.
• Oversee vending branch operations and team members.
• Recruit, hire, train, and mentor branch staff.
• Coordinate with Headquarters Service Center, branch, and customers.
• Create financial projections and plans.
• Develop and retain accounts with sales and dining teams.
• Address inquiries/complaints within 24 hours.
• Review profitability reports and conduct monthly trainings.
• Participate in community and trade events; Develop promotional activities.

Skills

Management experience

Communication skills

Customer service orientation

Job description

AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Branch Manager.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

• Maintain superior client relationships by customer visits and excellent customer service
• Oversee the entire vending branch operation and team members
• Recruit, hire, train and mentor the branch team members in order to serve our customers effectively and efficiently
• Act as a liaison among AVI’s Headquarters Service Center, the branch location and customers
• Create financial projections and plans
• Work closely with sales and dining teams to develop and retain new and existing accounts
• Support company programs and branch goals
• Address customer inquiries/complaints within 24 hours
• Review reports from supervisors and managers regarding profitability at accounts
• Conduct monthly team member training and weekly team meetings
• Participate in community and trade events to enhance business associations
• Develop, in conjunction with the Regional Director, in-house promotional activities
• Develop succession plans

Requirements:

• At least 3-5 years experience in a management role
• Previous experience in vending/foodservice is preferred
• Exceptional communication skills, both verbal and written
• Outgoing personality and ability to communicate with all levels within AVI, as well as external entities
• High level of service orientation
• Ability to thrive in a fast-paced, ever-changing environment
• Willingness to work with a “hands-on” style when needed
• Good driving record
• Professional presence
• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE