Branch Manager

srsdistribution; Whitehall (Lehigh County); On-site; USD 90,000 - 130,000; Full time

Job summary

SRS Distribution seeks a Branch Manager to lead branch operations, deliver exemplary customer service, and drive profitability through budgeting, resource allocation, and revenue growth. You will manage a sales and operations team, implement strategic plans, and ensure safety and compliance while expanding market share.

Join a fast-paced environment in Lehigh County, PA, where strategic leadership and stakeholder collaboration fuel ongoing branch transformation and performance improvements.

Qualifications

• 5+ years of management experience in distribution or related industries.
• Proven track record of hitting operational and sales targets.
• Strong leadership and people development skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Outstanding interpersonal and communication skills.
• Familiarity with ERP/distribution software and safety standards.

Responsibilities

• Drive strategic initiatives by aligning branch plans with corporate objectives.
• Maximize operational effectiveness and optimize processes to reduce costs.
• Oversee P&L and financial controls to improve profitability.
• Lead sales growth and expand market share through strategic plans.
• Enhance customer experience with service-focused policies and partnerships.
• Champion change management and implement new processes and technologies.
• Develop and mentor a high-performing team and plan succession.
• Uphold compliance and safety across all branch operations.

Skills

Management experience

Leadership

Strategic planning

Analytical thinking

Communication

Problem-solving

P&L management

Budgeting

Team development

Cross-functional

Tools

Microsoft Office

ERP software

Distribution software

Job description

Position Purpose

The Branch Manager leads branch operations to deliver exceptional customer service and operational efficiency. This role drives financial performance through effective budgeting, resource allocation, and market expansion and revenue generation efforts. By fostering a culture of excellence and ensuring compliance and safety standards, the Branch Manager strengthens the Company’s reputation for service, operational success, and strategic customer partnerships.

Key Responsibilities

• Driving Strategic Initiatives: Implement branch growth initiatives by aligning strategic plans with corporate objectives to amplify market presence and enhance competitive positioning.
• Maximize Operational Effectiveness: Conduct comprehensive assessments of current branch operations, identifying areas for improvement and applying industry best practices to optimize processes, elevate productivity, and minimize costs.
• Financial Oversight: Direct the branch’s financial functions, including P&L management, by instituting rigorous financial controls and strategies aimed at enhancing profitability and securing sustainable revenue growth.
• Lead Sales Growth: Amplify the branch’s market presence by devising and executing strategic sales plans, fostering strong customer relationships, and steering the sales team towards surpassing sales and market share goals.
• Enhance Customer Experience: Commit to a customer-focused approach that prioritizes high-quality service, integrates customer-centric policies, and fosters robust partnerships with key customers and stakeholders.
• Champion Change Management: Lead the branch in adopting a culture of continuous improvement by fostering innovation, facilitating change, and implementing new processes and technologies to drive branch evolution.
• Team Development: Cultivate and guide a high-performing team by promoting a supportive and inclusive environment, implementing talent development strategies, and preparing succession plans for sustained branch growth.
• Uphold Compliance and Safety: Uphold legal, regulatory, and safety standards across branch operations, fostering an environment prioritizing employee safety and well-ness while adhering to industry compliance regulations.

Direct Manager Direct Reports

Reports directly to the regional manager. This role is responsible for managing a team of direct reports, including sales, operations, and administrative staff, with the objective to drive branch transformation and performance improvement. The successful candidate will lead broader strategic initiatives in collaboration with cross-functional teams to achieve overarching corporate goals.

Travel Requirements

Required to travel as needed to oversee branch operations, conduct site visits, and attend regional meetings and training sessions to ensure effective leadership and operational alignment.

Physical Requirements

The role primarily involves working in an office environment, necessitating the ability to sit for extended periods while engaging in computer-based tasks and attending meetings. Additionally, the role requires the ability to move throughout the branch to observe operations and interact with team members. Effective communication skills are essential, with frequent requirement to convey information clearly through verbal and written means.

Occasional lifting of materials and equipment, up to 75 pounds, may be required. The position also necessitates traveling to different branch locations and customer worksites, which includes driving or flying, as needed.

The Company is committed to providing reasonable accommodations to enable individuals with disabilities to perform essential functions of the role, in compliance with ADA regulations. Please inform us of any accommodations that you require in the application process or to fulfill the job responsibilities effectively.

Working Conditions

The Branch Manager role is office-based in a fast-paced, deadline-driven environment requiring agility and strategic focus. On-site presence is essential to lead teams, foster a high-performance culture, and oversee branch operations. The ideal candidate will excel at managing turnaround challenges, collaborating across functions, and executing strategic plans that deliver measurable improvements under tight timelines.

Minimum Qualifications

• Minimum of 5 years of management experience, preferably in building products, roofing, or distribution industries.
• Proven track record of achieving operational and sales targets.
• Strong leadership skills with ability to motivate and develop cross-functional teams.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional interpersonal and communication skills to build relationships with diverse stakeholders.
• Proficient in Microsoft Office; familiarity with ERP/distribution software preferred.
• Knowledge of industry regulations, safety standards, and compliance requirements.
• Strong expertise in P&L management, bud