Branch Manager

Index Search Group; Northern (KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Index Search is seeking a Regional Branch Manager to oversee multiple branch locations within a defined territory. You will drive branch profitability, lead operations, logistics, sales and customer service, and develop local teams while partnering with corporate leadership.

The role requires strong onsite presence, relationship-building with contractors and customers, and accountability for execution, performance, and growth across locations.

Qualifications

• 2+ years in branch management or operational leadership
• Experience in distribution or related industries preferred
• Strong leadership, communication, and team development skills
• Ability to oversee sales, operations, logistics, and customer service

Responsibilities

• Lead performance across sales, operations, logistics, and customer service
• Drive profitability and growth across branch locations
• Develop and mentor branch personnel and operational teams
• Maintain strong customer relationships and territory growth
• Ensure consistent execution and accountability across locations

Job description

Our client is a growing distribution organization serving residential and commercial contractor markets across multiple branch locations. The business is focused on operational performance, customer service, and profitable regional growth while maintaining a strong local market presence and team-oriented culture.

The Regional Branch Manager will oversee the performance and operations of multiple branch locations within an assigned territory. This role is responsible for driving branch profitability, operational execution, customer relationships, employee development, and overall business performance across sales, operations, logistics, and customer service functions.

The Environment

This role operates within a fast-paced distribution and branch operations environment supporting contractor and customer-facing business functions. The position requires a strong onsite presence across multiple branch locations and works closely with branch leadership, warehouse operations, sales teams, and executive leadership.

The environment is highly relationship-driven and operationally focused, requiring a leader who can balance team development, customer engagement, operational accountability, and business growth across multiple locations.

Key Focus Areas & What Success Looks Like

Success for the Regional Branch Manager includes:

• Strong branch performance across sales, operations, logistics, and customer service
• Improved profitability and growth across assigned branch locations
• Effective leadership and development of branch personnel and operational teams
• Strong customer relationships and territory growth
• Consistent operational execution and accountability across locations
• Effective communication and collaboration between branch leadership and corporate teams
• Successful implementation of strategic sales and operational initiatives
• Maintaining a high level of visibility, engagement, and leadership presence within branches
• 2+ years of branch management or operational leadership experience
• Experience leading customer-facing operations within distribution, industrial, wholesale, or similar environments preferred
• Strong leadership, communication, and team development skills
• Experience managing operational performance, customer relationships, and branch profitability
• Ability to oversee multiple business functions including sales, operations, logistics, and customer service
• Experience working with ERP systems and operational business platforms
• Strong organizational, follow-up, and execution skills
• Ability to operate effectively within a fast-paced, multi-location environment

About Index Search

Index Search is an executive and professional search firm exclusively focused on manufacturing, distribution, and industrial technology organizations. We support business-critical roles across operations, engineering, supply chain, and commercial functions through a senior-led, high-touch execution model driven by proactive search.