Branch Manager

First Financial Credit Union; West Covina (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) plan

Paid Time Off

Incentives and recognition

Life insurance

Job summary

First Financial Credit Union is seeking a Branch Manager at our Montclair branch to lead a 3-6 person team in a service-driven, collaborative environment.

You will oversee opening/closing, compliance with federal/state regulations, and branch operations while developing staff and promoting a positive culture. A strong leadership background and excellent communication are essential.

Qualifications

• Two years' prior experience as a Branch Manager in banking.
• Strong leadership and team-building abilities.
• Knowledge of Federal and State banking regulations.
• Excellent interpersonal communication skills.
• Ability to open/close the branch and manage cash procedures.

Responsibilities

• Coaches and develops employees to improve cross-selling and sales performance.
• Directs daily branch operations and supervises staff.
• Recommends hires, terminations, or discipline; conducts performance reviews.
• Ensures compliance with BSA and OFAC regulations.
• Oversees consumer loans funding and verifies documents for accuracy.

Skills

Leadership

Team management

Customer service

Interpersonal skills

Training and development

Regulatory knowledge

Education

High School diploma or equivalent

College degree preferred

Tools

Branch operations certifications

Audit procedures

BSA/OFAC compliance

Job description

Joining First Financial Credit Union as a Branch Manager at our Montclair branch means becoming part of a team of dedicated and self-motivated individuals who enjoy assisting others in a collaborative and forward-thinking environment. As a Branch Manager, you will inspire and guide a team of 3-6 employees towards achieving service-oriented goals. Utilizing your comprehensive knowledge of Federal and State regulations, you will be instrumental in opening and closing the branch, adhering to operational and security policies. Our most effective Branch Managers are characterized by their strategic thinking and robust leadership abilities. They prioritize teamwork and possess excellent interpersonal communication skills. If you resonate with these attributes and excel in a service-driven environment, First Financial Credit Union offers you an exceptional career opportunity.

Job Responsibilities

• Coaches and develops employees to enhance their cross-selling abilities, sales knowledge, and overall sales performance.
• Coaching and developing staff members, ie. Personal Development Plans
• Team building of subordinates, including promoting a positive culture
• Ensure employee satisfaction and positive team culture
• Recommends candidates for hire, termination, or discipline
• Expertise in funding consumer loans, as well as reviews documentation for accuracy and completeness; assists members with completing documents; researches and resolves related issues.
• Complete understanding of all branch operations is essential, encompassing audit, branch operations certifications, ATM fulfillment, and the maintenance of vaults and cash negotiables.
• Directs daily activities of the branch
• Direct supervision over branch personnel including: Determining personnel requirements of the branch and providing for the selection, placement, promotion or transfer of properly qualified personnel ensuring support of and compliance with equal employment programs and law
• Reviewing progress of assignments; conducting performance appraisals and recommending salary adjustments, employee status change, etc.
• Developing higher levels of expertise in staff members by conducting Personal Development Plans and encouraging further education, participation in seminars and Credit Union training programs, and providing learning opportunities within the branch.
• Performs all duties in compliance with laws, regulations, Credit Union policies and procedures
• Must comply with all BSA and OFAC regulations

Qualifications, Capabilities And Skills

• High School graduate or equivalent. College degree preferred.
• The position requires at least two years of prior experience as a Branch Manager within or in the banking industry.
• Preferred knowledge or experience in a Real Estate loan department, Consumer Lending, and general product knowledge
• Business Development methods
• Proven track record of increasing sales and profitability for assigned branch/department
• Knowledge of Credit Union operations and audit experience
• Demonstrated supervisory skills sufficient to manage a staff of four or more
• Knowledge of Human Resource Laws and regulations
• Ability to work independently and in teams to analyze business and personnel information and make sound decisions
• Strong team-building and coaching skills
• Strong interpersonal/analytical skills

We Offer The Following Exceptional Benefits

• Medical, Dental, Vision, Flexible Spending Accounts and Employee Assistance Program
• Company-sponsored Life insurance, Short and Long term disability
• Voluntary Benefits with Colonial Life and Guardian
• Paid Time Off (PTO) for Non-Union employees
• Additional PTO Service award for every 5 years of service
• 401(k) with 3% Safe Harbor Employer Contributions
• Incentives and Recognition based on performance
• Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
• Employee appreciation and recognition events
• Opportunity to win trips
• Opportunities for gain sharing

Employer of Choice

Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and 401(k) plan to comprehensive medical benefits.

Community Minded, Like You

Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission.

History

Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed to today as were in 1933! For more information about the organization, please visit www.ffcu.org.