Branch Manager

WaterStone Bank; Town of Oconomowoc (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Outstanding Medical, Dental, andVision

401(k) matching

Employee Stock Ownership Plan

Paid Time off

Paid Holidays

Flexible Spending Account

Pet Insurance

Job summary

WaterStone Bank is seeking a Branch Manager to lead branch sales, staff, and operations while maintaining a strong community presence. You will work with the Regional Manager to set action plans, monitor budgets, and promote bank products to business customers.

The role requires recruiting, coaching, and disciplined staff development to ensure top-tier service. The position emphasizes building relationships, driving profitability, and managing branch processes in a dynamic community-focused

Qualifications

• 2-3 years sales and supervisory experience.
• 2-3 years business development experience preferred.
• Requires Banker Certification within 18 months of promotion.

Responsibilities

• Lead branch sales activities and drive branch results.
• Supervise and mentor retail staff; hire, train, and manage performance.
• Develop community presence and promote bank products/services to prospective customers.
• Coordinate with Regional Manager on action plans to meet goals and budgets.
• Submit referrals to other lines of business and manage branch operations and processes.

Skills

Sales supervision

Business development

Education

High School Diploma or GED

Associate/Bachelor’s in business or related field

Job description

The Branch Manager is responsible for branch sales activities and results. The Branch Manager coordinates and manages retail employees, branch operations and activities. In addition, they maintain a leadership role within the bank, branch, and community while working to hone business development skills.

What you will be doing in the Branch Manager position...

• Works with Regional Manager to create, monitor and maintain action plans to achieve branch goals which support WaterStone Bank’s strategic objectives, budgetary controls, and profitability.
• Maintain a strong, visible, and positive presence in the community through involvement in community events/organizations and engaging in small business activities to promote the bank’s products and services to prospective business customers.
• Works with Regional Manager to maintain adequate staff, ensure proper handling of employee situations. Conducts interviews, hires, monitors employee progression, disciplines, or terminates employees when necessary. Recommends promotions, salary adjustments and rewards.
• Motivates, coaches, and develops retail staff through education, technical and sales training, constructive feedback, and performance management ensuring staff provides prompt, efficient, and accurate service according to WSB’s service expectations.
• Submits referrals to other appropriate lines of business including, Residential lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services.
• Maintains knowledge of WSB’s core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail accounts. Plans, coordinates, and manages branch’s administrative and operational processes and workflow procedures.
• Other duties as assigned.

What you bring to WaterStone Bank...

Experience

• Required
  • 2-3 years sales and supervisory experience
• Preferred
  • 2-3 years business development experience

Education

• Required – High School Diploma or general education degree (GED)
• Preferred – Associate’s or Bachelor’s Degree in business or equivalent combination of education and experience or related field

Working conditions

Additionally, an individual must be flexible in work schedule and have the ability to travel between office locations if warranted and provide proof of insurance. A valid driver’s license is required. Driving record must be in accordance with WaterStone Bank’s Vehicle Safety Policy.

Certifications, Licenses, Registration

Required: Banker Certification completion upon promotion or within 18 months of hire or promotion date

Direct reports

Direct Reports – 3 – 7

Indirect Reports – 0

Benefits and Perks of working at WaterStone Bank...

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• Pet Insurance
• And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.