Branch Manager

WaterStone Bank; Fox Point (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Employee Stock Ownership Plan

Paid Time off

Paid Holidays

Flexible Spending Account

Pet Insurance

Job summary

WaterStone Bank is seeking a Branch Manager to lead branch sales, operations, and community involvement in Wisconsin. You will supervise retail staff, drive business development, and coordinate with regional leadership to meet goals and profitability.

The role emphasizes staff coaching, compliance with policies, and collaboration with other lines of business to deliver comprehensive banking solutions. Travel between locations may be required.

Qualifications

• 2-3 years sales and supervisory experience.
• 2-3 years business development experience.
• High School Diploma or GED required.
• Preferred Associate’s or Bachelor’s Degree in business or related field.

Responsibilities

• Work with Regional Manager to create, monitor and maintain action plans to achieve branch goals.
• Promote WaterStone Bank’s products and services to prospective business customers.
• Hire, monitor, and develop staff; handle employee progression, promotions and coaching.
• Submit referrals to other lines of business (Residential lending, Business Banking, Commercial Real Estate, WIS, Merchant Services).
• Maintain knowledge of WaterStone Bank’s core processing system and policies; plan and manage branch operations and workflows.
• Travel between office locations if warranted; perform other duties as assigned.

Skills

Sales experience

Supervisory experience

Business development

Education

High School Diploma or GED

Associate/Bachelor’s in business

Job description

What is the purpose of the Branch Manager position...

The Branch Manager is responsible for branch sales activities and results. The Branch Manager coordinates and manages retail employees, branch operations and activities. In addition, they maintain a leadership role within the bank, branch, and community while working to hone business development skills.

What you'll be doing in the Branch Manager position...

• Works with Regional Manager to create, monitor and maintain action plans to achieve branch goals which support WaterStone Bank’s strategic objectives, budgetary controls, and profitability.
• Maintain a strong, visible, and positive presence in the community through involvement in community events/organizations and engaging in small business activities to promote the bank’s products and services to prospective business customers.
• Works with Regional Manager to maintain adequate staff, ensure proper handling of employee situations. Conducts interviews, hires, monitors employee progression, disciplines, or terminates employees when necessary. Recommends promotions, salary adjustments and rewards.
• Motivates, coaches, and develops retail staff through education, technical and sales training, constructive feedback, and performance management ensuring staff provides prompt, efficient, and accurate service according to WSB’s service expectations.
• Submits referrals to other appropriate lines of business including, Residential lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services.
• Maintains knowledge of WSB’s core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail accounts. Plans, coordinates, and manages branch’s administrative and operational processes and workflow procedures.
• Other duties as assigned.

What you bring to WaterStone Bank...

Experience

• Required
  • 2-3 years sales and supervisory experience
• Preferred
  • 2-3 years business development experience

Education

• Required – High School Diploma or general education degree (GED)
• Preferred – Associate’s or Bachelor’s Degree in business or equivalent combination of education and experience or related field

Working conditions

Additionally, an individual must be flexible in work schedule and have the ability to travel between office locations if warranted and provide proof of insurance. A valid driver’s license is required. Driving record must be in accordance with WaterStone Bank’s Vehicle Safety Policy.

Certifications, Licenses, Registration

Required: Banker Certification completion upon promotion or within 18 months of hire or promotion date

Direct reports

Direct Reports – 3 – 7

Indirect Reports – 0

Perks and Benefits of working at WaterStone Bank...

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• Pet Insurance
• And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.