Branch Manager

Airgas; Selma (AL); On-site; USD 55,000 - 85,000; Full time

Job summary

Airgas in Selma, Alabama is seeking a Branch Manager to oversee daily store operations, drive sales and margin goals, and deliver excellent customer service. You will manage inventory levels, coordinate orders and deliveries, train inside sales staff, conduct performance reviews, and ensure safety and regulatory compliance.

This role emphasizes strong customer relationships, staff development, and collaboration with HR and senior management to align with company policies.

Qualifications

• High school diploma or equivalent required.
• Proven managerial experience in a customer-facing environment with P&L and KPI usage.
• People management, conflict resolution, and staff development responsibilities.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with assistance.

Responsibilities

• Oversee daily store operations to achieve sales and margin goals.
• Promote sales and deliver excellent customer service while managing inventory.
• Balance expenses through purchase support and ensure safety/regulatory compliance.
• Lead training for inside sales staff on product knowledge, policies and procedures.
• Conduct periodic performance reviews for branch associates and mentor staff.
• Nurture customer relationships and align with HR and senior management on policies.

Skills

P&L management

People management

Conflict resolution

Communication skills

Customer service leadership

Sales-driven

Education

High school diploma or equivalent

Bachelor's degree in related field (preferred)

Tools

SAP

Job description

## How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.# At Airgas, we **RESPECT**, **HONOR** and **VALUE** diversity. # **Airgas is Hiring for a Branch Manager in Selma, AL!** # **We are looking for you!** * Monday - Friday, **no weekend w**ork!* **Comprehensive Family Benefits:** Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.* **Support for Parents:** We offer a 14-week paid child birth benefit to support growing families.* **Future Security:** 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.* **Early Access:**Your benefits start after just 30 days of employment.The **Branch Manager** oversees daily store operations to **achieve** or **advance sales** and margin goals. This involves promoting sales, delivering **excellent customer service,** nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager **fosters** facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient **customer service,** maintaining good housekeeping, and harmonizing overall operational efficiency. * Provide **professional customer service** for all internal and external customers and call-in product, pricing, and technical inquiries.* **Support** the outside sales team in nurturing existing client relationships and welcoming **new business** opportunities.* **Support** the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.* Maintain the **accuracy** of back order, open order, and Purchase Order (PO) expedite reports.* **Cultivate** and refine appropriate cylinder and hard goods inventory levels for the branch.* Process orders **accurately** and coordinate **timely** product delivery.* **Facilitate** and **lead** training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.* **Conduct** periodic performance reviews for branch associates.* Act as a bridge between employees and management, **providing** performance mentorship and **guidance** in collaboration with Human Resources and senior management.* **Nurture** customer relationships and foster understanding to provide **exceptional customer service**.* **Guide,** **develop**, and **support** team members in alignment with organizational policies and applicable laws.## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?**Required Qualifications:*** **High school diploma** or **equivalent**.* **Proven** managerial experience in a **customer-facing** environment, coupled with **demonstrated** expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.* **People Management**: Guide, develop, and **support** team members in alignment with organizational policies and applicable laws, fostering an environment of **continuous** growth and collaboration.* **Conflict Resolution**: Nurture customer **relationships** and foster understanding to address concerns openly, creating alignment and delivering **exceptional** customer care.* Background in **supporting** and **leading** teams within a retail or industrial distribution environment.* **Ability** to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.* **Proficient** computer skills and an interest in learning new digital tools. The **ability** to **navigate** multiple priorities concurrently* **Self-motivated** with a focus on **contributing** to the overall team's success.* **Excellent** verbal and written communication skills to **effectively** act as a bridge between staff and management. **Preferred Qualifications:*** Bachelor Degree in related field.* 5+ years **experience** in sales with a track record of **meaningful** contributions and experience in the welding industry.* **Experience** with inventory cultivation and vendor relationship **support**.* Computer experience or basic **knowledge** of SAP.